Part-Time Customer Advisor - Home Improvement & Service

Part-Time Customer Advisor - Home Improvement & Service

Part-Time 10 - 12 £ / hour (est.) No working from home possible
B&q

At a Glance

  • Tasks: Guide customers on home improvement and manage stock in a vibrant store environment.
  • Company: Join B&Q, a leading home improvement retailer with a friendly atmosphere.
  • Benefits: Enjoy competitive pay, a pension scheme, and wellness programmes.
  • Other info: Flexible part-time hours (8-15 hours per week) with great team support.
  • Why this job: Make a difference by helping customers create their dream spaces while gaining valuable skills.
  • Qualifications: Friendly, adaptable, and eager to assist others.

The predicted salary is between 10 - 12 £ per hour.

B&Q is hiring a Customer Advisor for their Derby location. This part-time role (8-15 hours per week) involves guiding customers on home improvement, managing stock, and ensuring the store's presentation is appealing.

The ideal candidate is friendly, adaptable, and excited to help others while receiving training for specific skills.

Benefits include competitive pay, a pension scheme, and various employee wellness programs.

Part-Time Customer Advisor - Home Improvement & Service employer: B&q

B&Q is an excellent employer that values its employees by offering competitive pay, a comprehensive pension scheme, and a range of wellness programmes to support their well-being. The work culture is friendly and collaborative, providing opportunities for personal growth and skill development in the home improvement sector, making it an ideal place for those looking to make a meaningful impact in their community while enjoying a flexible part-time role in Derby.

B&q

Contact Details:

B&q Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Part-Time Customer Advisor - Home Improvement & Service

Tip Number 1

Get to know B&Q and their values! Before your interview, do a bit of research on the company culture and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.

Tip Number 2

Practice your customer service skills! Since this role is all about helping customers with home improvement, think of examples from your past experiences where you've gone above and beyond for someone. We want to hear those stories during the interview!

Tip Number 3

Dress the part! Even though it's a part-time role, showing up looking smart and presentable can make a great first impression. It shows that you take the opportunity seriously and are ready to represent B&Q well.

Tip Number 4

Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets seen by the right people and helps us keep track of all the amazing candidates like you!

We think you need these skills to ace Part-Time Customer Advisor - Home Improvement & Service

Customer Service Skills
Product Knowledge in Home Improvement
Stock Management
Store Presentation
Communication Skills
Adaptability
Teamwork

Some tips for your application 🫡

Show Your Personality:When writing your application, let your friendly and adaptable nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!

Tailor Your Application:Make sure to customise your application for the Customer Advisor role at B&Q. Highlight any relevant experience in home improvement or customer service, as this will show us you're the perfect fit for the job.

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. No need for fluff!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role without any hiccups!

How to prepare for a job interview at B&q

Know Your Stuff

Before heading into the interview, brush up on home improvement basics. Familiarise yourself with common products and services B&Q offers. This will show your enthusiasm and help you answer questions confidently.

Show Your Friendly Side

As a Customer Advisor, being friendly is key! Practice your warm greetings and how to engage customers in conversation. Think of examples where you've helped someone solve a problem or made their day better.

Be Adaptable

B&Q values adaptability, so be ready to discuss times when you've had to adjust to new situations. Share stories that highlight your flexibility and willingness to learn, especially in a fast-paced environment.

Ask Smart Questions

At the end of the interview, have a few thoughtful questions ready. Ask about training opportunities or how the team collaborates to enhance customer experience. This shows you're genuinely interested in the role and the company.