At a Glance
- Tasks: Help customers design their dream kitchens and bathrooms using tech and creativity.
- Company: Join the diverse team at B&Q, where everyone belongs.
- Benefits: Enjoy a competitive salary, generous holidays, and wellness perks.
- Other info: Flexible shifts with opportunities for personal growth.
- Why this job: Make a real impact by turning customer ideas into reality.
- Qualifications: Tech-savvy with great communication and problem-solving skills.
The predicted salary is between 25000 - 30000 € per year.
Full Time – 36.45 hours per week, 3‑month fixed‑term contract. Shifts: Monday – Sunday, 7:00 am – 10:00 pm. Notional hourly rate: £13.71 per hour (includes £0.81 per hour store‑specific allowance). Location: B&Q Oxford.
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they’ll love. Join us as a Showroom Advisor and you’ll help some of their boldest kitchen and bathroom ideas take shape.
What’s the job?
Sales matter in this role, but your real focus will be the customer. You’ll ask questions and explore possibilities to recommend the right finance, products, and installation options. You’ll use software to produce inspirational designs that will bring customer projects to life. Coordinating multiple projects & supporting customers virtually and face‑to‑face, you’ll take our customers on a journey from inspirational ideas through to delivery, helping to make their dreams a reality.
What We Need
- Great at using technology, with excellent communication and relationship‑building skills.
- Motivated by targets and confident converting designs into sales.
- Team‑player with strong problem‑solving abilities.
- Keen eye for design.
- Flexible to work on a rota that includes weekends, evenings, and bank holidays.
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. In addition to a competitive salary, our benefits package includes:
- Award‑winning pension scheme
- ShareSave options
- 6.6 weeks holiday
- Payroll giving
- Employee Assistance Programme
- Shopping discounts
- Colleague wellbeing benefits
- Generous breaks to keep you refreshed
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Job Details
- Seniority level: Entry level
- Employment type: Full‑time
- Job function: Other
- Industry: Retail
Showroom Advisor in Oxford employer: B&q
B&Q Oxford is an exceptional employer that values diversity and inclusivity, ensuring every team member feels a sense of belonging. With a strong focus on employee wellbeing, we offer a comprehensive benefits package, including an award-winning pension scheme and generous holiday allowances, all within a supportive and collaborative work culture. As a Showroom Advisor, you'll have the opportunity to grow your skills in a dynamic retail environment while helping customers turn their home improvement dreams into reality.
StudySmarter Expert Advice🤫
We think this is how you could land Showroom Advisor in Oxford
✨Tip Number 1
Get to know B&Q and their values! Before your interview, spend some time browsing their website and social media. This will help you understand their culture and what they stand for, making it easier for you to connect with the team during your chat.
✨Tip Number 2
Practice your communication skills! As a Showroom Advisor, you'll need to build relationships with customers. Try role-playing with a friend or family member to get comfortable asking questions and recommending products. The more you practice, the more confident you'll feel!
✨Tip Number 3
Show off your design flair! Bring examples of your previous work or ideas to the interview. Whether it's sketches, mood boards, or even just a list of your favourite design trends, showing your passion for design can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're genuinely interested in the role and helps keep you fresh in their minds as they make their decision.
We think you need these skills to ace Showroom Advisor in Oxford
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for helping customers shine through. We want to see how excited you are about creating beautiful spaces and making a difference in people's homes!
Tailor Your CV:Make sure your CV is tailored to the Showroom Advisor role. Highlight any experience you have with sales, customer service, or design. We love seeing how your skills match what we're looking for!
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you'd be a great fit!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at B&q
✨Know the Product Inside Out
Before your interview, make sure you’re familiar with B&Q's range of kitchen and bathroom products. Understand the features and benefits of popular items, as well as any current promotions. This knowledge will help you answer questions confidently and show your genuine interest in helping customers.
✨Show Off Your Communication Skills
As a Showroom Advisor, communication is key. Practice explaining complex ideas simply and clearly. You might want to role-play with a friend or family member, simulating customer interactions. This will help you demonstrate your ability to build relationships and understand customer needs during the interview.
✨Highlight Your Problem-Solving Abilities
Think of examples from your past experiences where you successfully solved a problem for a customer or team. Be ready to share these stories in your interview, as they’ll showcase your critical thinking skills and ability to handle challenges, which are essential for this role.
✨Be Ready for a Design Challenge
Since the role involves creating inspirational designs, be prepared for a practical task during the interview. Brush up on any design software you might use and think about how you would approach a design project. Showing your creativity and technical skills will set you apart from other candidates.
