At a Glance
- Tasks: Ensure the store is stocked and inspire customers with new ideas.
- Company: Join B&Q, a leader in home improvement with a focus on community.
- Benefits: Competitive pay, generous holiday, wellness support, and an award-winning pension scheme.
- Why this job: Be part of a diverse team that values your contributions and creativity.
- Qualifications: Great communication skills and a team player with a willingness to learn.
- Other info: Flexible shifts available, including weekends and evenings, with opportunities for growth.
The predicted salary is between 12 - 16 £ per hour.
Part time - 26.75 hours per week
Permanent Contract
Shifts available Monday - Sunday, 7.00am - 10.00pm
UK Notional hourly rate £12.71 per hour
B&Q Northwich
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Stock Flow Customer Advisor and you’ll be a big part of this.
What’s the job?
Join our team, and you’ll think differently about how we inspire people to create a home they love. You’ll make sure the store is stocked with the things our customers need, as well as products that will spark new possibilities. Efficiency and safety will be vital, especially if you gain your forklift license with us. You’ll get to create too – exploring new solutions and making decisions that will help grow our business, together.
What We Need
- A great communicator who can think clearly and make sound plans, even when busy.
- You’ll feel at home being organized and analytical; you know how to keep things simple.
- You know how to work as a team – supporting colleagues and completing tasks together.
- You’re happy to expand your skills by using new technology and learning new ways of working.
- You’re great at working in a team and flexible to work on a rota that includes weekends, evenings, and bank holidays.
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people and want to help colleagues be at their best by offering a range of benefits. In addition to a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and more. We provide generous breaks to ensure you’re refreshed and able to perform at your best.
For recruitment adjustments during the application or interview process, please contact recruitment@b-and-q.co.uk.
Customer Advisor - Stock flow in Northwich employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor - Stock flow in Northwich
✨Tip Number 1
Get to know the company! Before your interview, spend some time browsing B&Q's website and social media. Understanding their values and culture will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Try doing mock interviews with a friend or in front of the mirror. Focus on showcasing your communication skills and how you can contribute to the team as a Stock Flow Customer Advisor.
✨Tip Number 3
Be ready to share examples! Think of specific situations where you've worked well in a team or solved problems efficiently. This will show that you're organised and analytical, just like they want.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Customer Advisor - Stock flow in Northwich
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of enthusiasm can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application to the Customer Advisor role. Highlight your communication skills and teamwork experience, as these are key for us. Use examples from your past that show how you've excelled in similar situations.
Keep It Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Avoid jargon and make sure your key skills and experiences are easy to spot. This helps us quickly see why you’d be a great fit.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at B&q
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Stock Flow Customer Advisor entails. Familiarise yourself with the responsibilities, such as ensuring the store is well-stocked and maintaining safety standards. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Customer Advisor, communication is key. Prepare examples of how you've effectively communicated in past roles, especially in busy environments. Think about times when you’ve worked as part of a team or helped a colleague – these stories will highlight your ability to collaborate and support others.
✨Demonstrate Your Organisational Skills
Being organised is crucial for this position. During the interview, share specific strategies you use to stay organised and manage your time effectively. You might mention tools or methods you employ to keep track of tasks, especially in a fast-paced setting.
✨Be Ready to Discuss Flexibility
Since the role requires working various shifts, be prepared to discuss your availability and willingness to adapt. Highlight any previous experience you have with flexible working hours and how you manage your schedule. This shows that you’re ready to meet the demands of the job.