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- Tasks: Help customers with their shopping and manage click-and-collect services.
- Company: Join the friendly team at B&Q Washington.
- Benefits: Competitive pay, generous holiday, wellness support, and shopping discounts.
- Why this job: Be part of a diverse team and make a real difference for customers.
- Qualifications: Organised, flexible, and comfortable with heavy lifting.
- Other info: Great career development opportunities in a supportive environment.
The predicted salary is between 12 - 13 £ per hour.
Shifts available Monday - Sunday, 6.00am - 8.00pm. Part Time - 20 hours per week. 3 Month Fixed Term Contract. UK Notional hourly rate £12.71 per hour, increasing to £13.10 per hour from 1st April 2026.
Overview: Store to Home Picker at B&Q Washington.
What’s the job? You’re a confident and friendly communicator, comfortable building relationships and sharing product knowledge with customers face to face and over the phone. Efficiency and safety will be vital, but your real focus will be the customer – either supporting their ideas on the shop floor or working to a one‑hour click and collect service.
What We Need:
- Organised and analytical thinker.
- Prioritises time and keeps things simple.
- Comfortable with heavy lifting and with courier, click‑and‑collect and home delivery services.
- Agile and flexible, eager to learn new technology and ways of working.
- Flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What’s in it for me? As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits, including a competitive salary, an award‑winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more. We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Store to Home Picker in North East employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store to Home Picker in North East
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&Q. Understand their values, products, and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Store to Home Picker, you'll be interacting with customers regularly. Try role-playing common scenarios with a friend or family member to boost your confidence and refine your approach.
✨Tip Number 3
Show off your flexibility! Make sure to highlight your willingness to work varied shifts, including weekends and evenings. This is key for roles like this, so let them know you're ready to adapt and jump in whenever needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're tech-savvy and comfortable with the online process, which is a big plus for this role.
We think you need these skills to ace Store to Home Picker in North East
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about yourself and why you’re excited about the Store to Home Picker role.
Tailor Your Application: Make sure to tailor your application to the job description. Highlight your experience with customer service and any relevant skills that match what we’re looking for. This shows us you’ve done your homework!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Remember, we’re looking for organised thinkers!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at B&q
✨Know the Job Inside Out
Before your interview, make sure you understand the role of a Store to Home Picker. Familiarise yourself with the responsibilities, especially around customer interaction and the click-and-collect service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
As a friendly communicator, it's essential to demonstrate your ability to build relationships. Practice how you would engage with customers both face-to-face and over the phone. Think of examples from your past experiences where you successfully helped customers or resolved issues.
✨Highlight Your Organisational Skills
Being organised is key for this role. Prepare to discuss how you prioritise tasks and manage your time effectively. You might want to share specific examples of how you've handled busy situations or heavy lifting in previous jobs, showcasing your analytical thinking.
✨Embrace Flexibility and Learning
The job requires agility and a willingness to learn new technologies. Be ready to talk about times when you've adapted to change or picked up new skills quickly. This will show that you're not just a fit for the role but also eager to grow within the company.