At a Glance
- Tasks: Help customers with their home improvement projects and provide excellent service.
- Company: Join B&Q, a leading home improvement retailer with a friendly atmosphere.
- Benefits: Earn £13.10 per hour, enjoy 6.6 weeks holiday, and access wellness benefits.
- Other info: Flexible shifts available, including evenings and weekends, with a focus on diversity and inclusion.
- Why this job: Be part of a team that makes a real difference in customers' lives.
- Qualifications: Friendly, eager to learn, and great at teamwork.
The predicted salary is between 27300 - 27300 € per year.
Customer Advisor Part Time - 20 hours per week
3 Month Fixed Term Contract
Shifts available Monday - Sunday, 7.00am - 12.00am UK
Notional hourly rate £13.10 per hour
B&Q Newtownabbey
We believe anyone can improve their home to make life better. Join us as a Customer Advisor and you'll be a big part of this. The person who gets to know every customer and their home improvement projects. You'll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.
Happy to help, eager to learn and just a little bit obsessed with home improvement, you'll be right at home with us. You're friendly and outgoing, and you get a buzz from helping others. You're great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.
We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more!
So we can support you during the application or interview process, please contact for any recruitment adjustments.
Evening Customer Service Advisors (Part-Time) in Newtownabbey employer: B&q
B&Q Newtownabbey is an excellent employer that prioritises employee wellbeing and development, offering a competitive salary alongside a comprehensive benefits package including an award-winning pension scheme and generous holiday allowance. Our inclusive work culture fosters diversity and provides opportunities for personal growth, making it a rewarding environment for those passionate about home improvement and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Evening Customer Service Advisors (Part-Time) in Newtownabbey
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&Q and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission to improve homes.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you've gone above and beyond for a customer. Being able to share these stories will demonstrate your passion for helping others, which is key for this role.
✨Tip Number 3
Be flexible and open-minded! Since the shifts include evenings and weekends, showing that you're adaptable and willing to work different hours can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for enthusiastic individuals who are eager to learn and grow with us at B&Q.
We think you need these skills to ace Evening Customer Service Advisors (Part-Time) in Newtownabbey
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for home improvement and helping others.
Tailor Your Application:Make sure to tailor your application to the role of Customer Advisor. Highlight any relevant experience or skills that show you’re a great fit for our team at B&Q.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure your key points stand out without unnecessary fluff.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly and helps us keep track of all the amazing candidates like you.
How to prepare for a job interview at B&q
✨Know Your Stuff
Before the interview, make sure you understand B&Q's values and what they stand for. Familiarise yourself with their products and services, especially in home improvement. This will show your genuine interest and help you connect with the interviewer.
✨Show Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about times when you went above and beyond to help someone. This is crucial for a role that focuses on customer interaction, so be ready to share those stories!
✨Be Flexible and Team-Oriented
Since the job requires working various shifts, highlight your flexibility and willingness to adapt. Also, mention any experiences where you've successfully worked as part of a team. This will demonstrate that you're a good fit for their collaborative environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or how B&Q supports diversity and inclusion. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
