At a Glance
- Tasks: Help customers with their home improvement projects and provide excellent service.
- Company: Join B&Q, a leading home improvement retailer with a friendly culture.
- Benefits: Earn £13.10 per hour, enjoy 6.6 weeks holiday, and access wellness benefits.
- Other info: Flexible shifts available, including evenings and weekends.
- Why this job: Be part of a team that makes a real difference in customers' lives.
- Qualifications: Friendly, eager to learn, and great at teamwork.
The predicted salary is between 27300 - 27300 € per year.
Customer Advisor Part Time - 20 hours per week
3 Month Fixed Term Contract
Shifts available Monday - Sunday, 7.00am - 12.00am
UK Notional hourly rate £13.10 per hour
B&Q Newtownabbey
We believe anyone can improve their home to make life better. Join us as a Customer Advisor and you'll be a big part of this. The person who gets to know every customer and their home improvement projects. You'll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.
Happy to help, eager to learn and just a little bit obsessed with home improvement, you'll be right at home with us. You're friendly and outgoing, and you get a buzz from helping others. You're great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.
We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more!
So we can support you during the application or interview process, please contact for any recruitment adjustments.
Customer Service Advisor - Twilight shifts in Newtownabbey employer: B&q
B&Q Newtownabbey is an excellent employer that prioritises employee wellbeing and inclusivity, offering a supportive work culture where everyone can thrive. With a competitive salary and a comprehensive benefits package including an award-winning pension scheme and generous holiday allowance, we empower our Customer Service Advisors to grow and develop their skills in a dynamic environment. Join us to be part of a team that values diversity and is dedicated to helping customers improve their homes.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor - Twilight shifts in Newtownabbey
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&Q and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission to improve homes.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you've gone above and beyond for a customer. Being able to share these stories will demonstrate your passion for helping others, which is key for this role.
✨Tip Number 3
Be flexible and open-minded! Since the role involves twilight shifts, make sure to express your willingness to work evenings and weekends. Showing that you're adaptable can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! We want to see your application come through directly, so don’t hesitate to hit that apply button. It’s the best way for us to get to know you and your enthusiasm for the role!
We think you need these skills to ace Customer Service Advisor - Twilight shifts in Newtownabbey
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for home improvement and helping others. A friendly tone can make a big difference!
Tailor Your Application:Make sure to tailor your application to the Customer Service Advisor role. Highlight any relevant experience or skills that match what we’re looking for, especially your ability to work in a team and provide great customer service.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon and focus on what makes you a great fit for the role!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at B&q
✨Know Your Stuff
Before the interview, make sure you understand what B&Q is all about. Familiarise yourself with their products and services, especially in home improvement. This will help you answer questions confidently and show your enthusiasm for the role.
✨Show Off Your People Skills
As a Customer Service Advisor, you'll be interacting with customers all day. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone – this will demonstrate your friendly and outgoing nature.
✨Flexibility is Key
Since the role involves twilight shifts, be ready to discuss your availability. Highlight your willingness to work evenings, weekends, and bank holidays. This shows that you're committed and can adapt to the needs of the team.
✨Embrace Diversity and Inclusion
B&Q values diversity, so be prepared to talk about how you can contribute to a welcoming environment. Share any experiences you have working in diverse teams or how you support inclusivity. This will resonate well with their commitment to creating a representative workplace.
