At a Glance
- Tasks: Assist customers with home improvement projects and provide excellent service.
- Company: Join B&Q, a leader in home improvement with a focus on community.
- Benefits: Competitive pay, flexible hours, wellness support, and generous holiday allowance.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
- Why this job: Be part of a team that helps customers transform their homes and lives.
- Qualifications: Friendly, eager to learn, and great at teamwork.
The predicted salary is between 27300 - 27300 € per year.
Part Time - 20 hours per week
3 Month Fixed Term Contract
Shifts available Monday - Sunday, 7.00am - 12.00am
Notional hourly rate £13.10 per hour
B&Q Newtownabbey
We believe anyone can improve their home to make life better. Join us as a Customer Advisor and you'll be a big part of this. The person who gets to know every customer and their home improvement projects. You'll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.
Happy to help, eager to learn and just a little bit obsessed with home improvement, you'll be right at home with us. You're friendly and outgoing, and you get a buzz from helping others. You're great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.
We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more!
So we can support you during the application or interview process, please contact for any recruitment adjustments.
Customer Service Advisor - Part Time - Fixed Term in Newtownabbey employer: B&q
B&Q Newtownabbey is an excellent employer that prioritises employee wellbeing and inclusivity, offering a supportive work culture where everyone can thrive. With a competitive salary and a comprehensive benefits package including an award-winning pension scheme and generous holiday allowance, we empower our Customer Service Advisors to grow and develop their skills in a dynamic environment. Join us to be part of a team that values diversity and is passionate about helping customers improve their homes.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor - Part Time - Fixed Term in Newtownabbey
✨Tip Number 1
Get to know the company culture! Before your interview, check out B&Q's values and mission. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve helped someone or resolved a problem. Be ready to share these experiences during your interview to demonstrate your friendly and helpful nature.
✨Tip Number 3
Be flexible and show it! Since the role requires working various shifts, mention your availability and willingness to adapt. This shows you're committed and ready to jump in whenever needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and benefits right there, making it easier for you to prepare.
We think you need these skills to ace Customer Service Advisor - Part Time - Fixed Term in Newtownabbey
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and home improvement. A friendly tone can make a big difference.
Tailor Your Application:Make sure to tailor your application to the Customer Service Advisor role. Highlight any relevant experience or skills that match what we’re looking for, like teamwork and flexibility. It shows us you’ve done your homework!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon and focus on what makes you a great fit for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at B&q
✨Know Your Stuff
Before the interview, make sure you understand what B&Q is all about. Familiarise yourself with their products and services, especially in home improvement. This will help you answer questions confidently and show your enthusiasm for the role.
✨Show Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about times when you went above and beyond to help someone. This will demonstrate that you have the right attitude and skills for the Customer Advisor position.
✨Be Flexible and Team-Oriented
Since the role requires working various shifts, be ready to discuss your availability and willingness to work weekends and evenings. Highlight any previous teamwork experiences to show that you can collaborate effectively with others.
✨Embrace Diversity and Inclusion
B&Q values diversity, so be prepared to talk about how you can contribute to a welcoming environment. Share any experiences you have that reflect your commitment to inclusivity and how you can help create a positive atmosphere for both customers and colleagues.
