At a Glance
- Tasks: Assist customers with home improvement projects and provide excellent service.
- Company: Join B&Q, a leading home improvement retailer with a friendly atmosphere.
- Benefits: Earn £13.10 per hour, enjoy 6.6 weeks holiday, and access wellness benefits.
- Other info: Flexible shifts available, including weekends and evenings, with a focus on diversity and inclusion.
- Why this job: Be part of a team that helps customers transform their homes and lives.
- Qualifications: Friendly, eager to learn, and great at teamwork.
The predicted salary is between 27300 - 27300 € per year.
Customer Advisor Part Time - 20 hours per week
3 Month Fixed Term Contract
Shifts available Monday - Sunday, 7.00am - 12.00am
UK Notional hourly rate £13.10 per hour
B&Q Newtownabbey
We believe anyone can improve their home to make life better. Join us as a Customer Advisor and you'll be a big part of this. The person who gets to know every customer and their home improvement projects. You'll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.
Happy to help, eager to learn and just a little bit obsessed with home improvement, you'll be right at home with us. You're friendly and outgoing, and you get a buzz from helping others. You're great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.
We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more!
So we can support you during the application or interview process, please contact for any recruitment adjustments.
Customer Care Team Member - Part Time, Flexible in Newtownabbey employer: B&q
B&Q Newtownabbey is an excellent employer that prioritises employee wellbeing and inclusivity, offering a competitive salary alongside a comprehensive benefits package including an award-winning pension scheme and generous holiday allowance. With a strong focus on personal growth and development, employees are encouraged to enhance their skills in areas like paint-mixing and timber cutting while being part of a friendly, team-oriented environment that values diversity and community representation.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Care Team Member - Part Time, Flexible in Newtownabbey
✨Tip Number 1
Get to know the company! Before your interview, spend some time researching B&Q and their values. This will help you connect your experiences with what they stand for, showing that you're not just another candidate but someone who truly fits in.
✨Tip Number 2
Practice makes perfect! Try role-playing common customer service scenarios with a friend or family member. This will help you feel more confident when discussing how you would handle different situations during the interview.
✨Tip Number 3
Show your passion for home improvement! Share any personal projects or experiences that highlight your enthusiasm for helping others improve their homes. This will resonate well with the team and show that you’re genuinely interested in the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace Customer Care Team Member - Part Time, Flexible in Newtownabbey
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know why you love helping customers. Share any experiences where you've gone the extra mile to assist someone, as this will show us you're a great fit for the role.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the job description. We want to see how you can contribute to our team at B&Q, so be specific about your relevant experience.
Be Yourself:We value authenticity, so don’t be afraid to let your personality shine through in your application. Use a friendly tone and share what makes you unique – we’re looking for someone who fits in with our team culture!
Apply Through Our Website:To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your application and can get back to you promptly!
How to prepare for a job interview at B&q
✨Know Your Stuff
Before the interview, make sure you understand B&Q's values and what they stand for. Familiarise yourself with their products and services, especially in home improvement. This will show that you're genuinely interested and ready to engage with customers.
✨Show Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about times when you went above and beyond to help someone. This is crucial for a role focused on customer care, so be ready to share those stories!
✨Be Flexible and Team-Oriented
Since the job requires working various shifts, highlight your flexibility and willingness to adapt. Also, mention any experiences where you've successfully worked as part of a team. This will demonstrate that you can fit into their collaborative culture.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or how B&Q supports diversity and inclusion. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
