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- Tasks: Become an expert advisor, helping customers with their home improvement projects.
- Company: Join B&Q, a leader in home improvement with a focus on community and diversity.
- Benefits: Enjoy a competitive salary, generous holiday, wellness benefits, and an award-winning pension scheme.
- Why this job: Make a real difference in customers' lives while developing your skills in a supportive environment.
- Qualifications: Friendly, eager to learn, and passionate about home improvement.
- Other info: Flexible shifts available, with opportunities for personal growth and teamwork.
Part time - 19 hours per week
3 Month Fixed Term Contract
Shifts available Monday, Tuesday, Thursday 4.00pm-9.00pm & Friday 8.00am to 1.00pm
UK Notional hourly rate £12.71 per hour
B&Q Newry
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Customer Advisor and you’ll be a big part of this.
What’s the job?
Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.
What we need:
- Happy to help, eager to learn and just a little bit obsessed with home improvement.
- Friendly and outgoing, with a buzz from helping others.
- Willing to expand skills by using new technology and learning new ways of working.
- Great at working in a team and flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact for any recruitment adjustments. We want to ensure that all employees, future employees and applicants to all Kingfisher companies are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation.
For further information and to submit your application, click APPLY.
Customer Advisor - Newry employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor - Newry
✨Tip Number 1
Get to know the company! Before your interview, spend some time researching B&Q and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission to improve homes.
✨Tip Number 2
Practice your customer service skills! Think about past experiences where you've helped someone or solved a problem. Be ready to share these stories during your interview to demonstrate your friendly and outgoing nature.
✨Tip Number 3
Show your eagerness to learn! Mention any new technologies or skills you're excited to pick up, especially those related to home improvement. This will highlight your adaptability and willingness to grow within the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and keen to join the B&Q team. Don’t miss out on this opportunity!
We think you need these skills to ace Customer Advisor - Newry
Some tips for your application 🫡
Show Your Passion for Home Improvement: When you're writing your application, let your love for home improvement shine through! Share any personal projects or experiences that highlight your enthusiasm and knowledge in this area. We want to see that you’re not just looking for a job, but that you genuinely care about helping customers create their dream homes.
Be Friendly and Approachable: Since the role is all about customer service, make sure your application reflects your friendly personality. Use a warm tone and include examples of how you've helped others in the past. We’re looking for someone who can connect with customers and make them feel valued!
Highlight Your Team Spirit: We love team players! In your application, mention any experiences where you’ve worked well in a team setting. Whether it’s in previous jobs, school projects, or community activities, showing that you can collaborate effectively will make you stand out to us.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into the process smoothly. Plus, it shows you’re keen on joining our team at B&Q Newry. We can’t wait to hear from you!
How to prepare for a job interview at B&q
✨Know Your Stuff
Before the interview, make sure you understand what being a Customer Advisor at B&Q entails. Familiarise yourself with their products and services, especially in home improvement. This will help you answer questions confidently and show your genuine interest in the role.
✨Show Your People Skills
As a Customer Advisor, you'll be interacting with customers all the time. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone, as this will demonstrate your friendly and outgoing nature.
✨Be Ready to Learn
B&Q values eagerness to learn, so be prepared to discuss how you adapt to new technologies and processes. Share any experiences where you’ve picked up new skills quickly, especially if they relate to home improvement or customer service.
✨Flexibility is Key
Since the role requires working various shifts, be ready to discuss your availability. Highlight your flexibility and willingness to work evenings, weekends, and bank holidays. This shows that you're committed and ready to be part of the team.