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- Tasks: Become a home improvement expert and help customers with their projects.
- Company: Join B&Q, a diverse and inclusive company dedicated to improving homes.
- Benefits: Enjoy competitive pay, generous holidays, wellness support, and shopping discounts.
- Why this job: Make a real difference in customers' lives while developing your skills.
- Qualifications: Friendly, eager to learn, and passionate about home improvement.
- Other info: Flexible shifts available, with opportunities for personal growth and teamwork.
The predicted salary is between 12 - 16 £ per hour.
Part time - 22.5 hours per week
3 Month Fixed Term Contract
Shifts available Monday - Sunday, 7.00am - 9.00pm
UK Notional hourly rate £12.71 per hour
B&Q Newry
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Customer Advisor and you’ll be a big part of this.
What’s the job?
Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.
What we need:
Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact for any recruitment adjustments. We want to ensure that all employees, future employees and applicants to all Kingfisher companies are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation.
For further information and to submit your application, click APPLY.
Customer Advisor - Building/Hardware in Newry employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor - Building/Hardware in Newry
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&Q and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission to improve homes.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you've gone above and beyond for a customer. Being able to share these stories will highlight your friendly and helpful nature, which is key for this role.
✨Tip Number 3
Be ready to showcase your teamwork! Since you'll be working in a flexible environment, prepare to discuss how you collaborate with others. Share instances where you've worked well in a team, especially in busy or challenging situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the B&Q family.
We think you need these skills to ace Customer Advisor - Building/Hardware in Newry
Some tips for your application 🫡
Show Your Passion for Home Improvement: When you're writing your application, let your enthusiasm for home improvement shine through! Share any personal projects or experiences that highlight your love for helping others create their dream spaces.
Tailor Your Application: Make sure to customise your application to reflect the skills and qualities mentioned in the job description. We want to see how you fit into our team and how your experience aligns with what we’re looking for!
Be Friendly and Approachable: Since customer service is key, use a friendly tone in your application. Show us that you’re outgoing and eager to help others, as this will resonate well with our values at B&Q.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to the right people and helps us get to know you better.
How to prepare for a job interview at B&q
✨Know Your Stuff
Before the interview, brush up on your knowledge of home improvement products and services. Familiarise yourself with common customer queries and solutions, as well as the latest trends in building and hardware. This will show your passion for the role and help you stand out.
✨Show Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about times when you went above and beyond to help someone. This is crucial for a Customer Advisor role, so be ready to share these stories!
✨Be Ready to Learn
Since the job involves learning new skills like paint-mixing and timber cutting, express your eagerness to learn during the interview. Share any previous experiences where you quickly picked up new skills or technologies, showing that you're adaptable and keen to grow.
✨Emphasise Teamwork and Flexibility
Highlight your ability to work well in a team and your flexibility regarding shifts. Mention any past experiences where you collaborated with others to achieve a goal or adapted to changing schedules. This will align with what they’re looking for in a candidate.
