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- Tasks: Become an expert advisor, helping customers with their home improvement projects.
- Company: Join B&Q, a leader in home improvement with a focus on community and diversity.
- Benefits: Enjoy a competitive salary, generous holiday, wellness benefits, and shopping discounts.
- Why this job: Make a real difference in customers' lives while developing your skills in a supportive team.
- Qualifications: Friendly, eager to learn, and passionate about home improvement.
- Other info: Flexible shifts available, including weekends and evenings, with great career growth opportunities.
The predicted salary is between 12 - 16 £ per hour.
Shifts available Monday - Sunday, 7.00am - 10.00pm.
UK Notional hourly rate £12.71 per hour.
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Checkouts Customer Advisor and you’ll be a big part of this.
What’s the job?
Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like click & collect, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in various areas, but on the tills truly great customer service will be your main aim.
What We Need
Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Customer Advisor - Checkouts in Newport Pagnell employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor - Checkouts in Newport Pagnell
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&Q and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission to improve homes.
✨Tip Number 2
Practice your customer service skills! Think about scenarios where you’ve helped someone or solved a problem. Being able to share these experiences will highlight your friendly and outgoing nature, which is exactly what they’re looking for.
✨Tip Number 3
Be ready to showcase your flexibility! Since the role involves working weekends and evenings, be prepared to discuss your availability and how you can adapt to the rota. This shows you’re committed and ready to jump in when needed.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about the role and the amazing benefits B&Q offers.
We think you need these skills to ace Customer Advisor - Checkouts in Newport Pagnell
Some tips for your application 🫡
Show Your Passion for Home Improvement: When you're writing your application, let your love for home improvement shine through! Share any personal projects or experiences that highlight your enthusiasm and knowledge in this area. We want to see how you can inspire our customers!
Be Friendly and Approachable: Since the role is all about customer service, make sure your application reflects your friendly personality. Use a warm tone and include examples of how you've helped others in the past. We’re looking for someone who can connect with our customers effortlessly!
Highlight Your Team Spirit: We value teamwork at B&Q, so don’t forget to mention your experience working in a team. Share stories that demonstrate your ability to collaborate and support your colleagues. It’s all about creating a great environment together!
Apply Through Our Website: Make it easy for us to find your application by applying directly through our website. This way, we can ensure your details are processed smoothly. Plus, it shows you’re keen to join our team at B&Q!
How to prepare for a job interview at B&q
✨Know Your Stuff
Before the interview, make sure you’re familiar with B&Q’s products and services. Brush up on home improvement trends and common customer queries. This will show your passion for the role and help you connect with the interviewer.
✨Show Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone. This is crucial for a Customer Advisor role, so be ready to share those stories!
✨Be Yourself
B&Q values authenticity, so don’t be afraid to let your personality shine through. Be friendly and approachable during the interview. Remember, they’re looking for someone who fits into their team culture, so just be you!
✨Ask Questions
At the end of the interview, have a few questions ready to ask. This shows your interest in the role and the company. You might want to ask about training opportunities or how the team collaborates on projects. It’s a great way to engage with the interviewer!
