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- Tasks: Lead dynamic sales teams in Showrooms and TradePoint to drive sales and customer satisfaction.
- Company: Join B&Q, a leading home improvement retailer committed to diversity and inclusion.
- Benefits: Enjoy a competitive salary, bonus, generous holiday, and wellness benefits.
- Why this job: Make a real impact by coaching teams and building strong customer relationships.
- Qualifications: Strong leadership skills, sales experience, and a passion for customer service.
- Other info: Be part of a supportive team with excellent career growth opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Full time, Part time or Job Share Permanent Contract - 36.75 Hours per week
Up to £38,000 per annum + Bonus + Pension + 6.6 Weeks Holiday
B&Q Scotswood
Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they’ll love. Join us as a Sales Team Manager and you will be pivotal in driving sales across our showroom and TradePoint departments.
A great team needs a great leader and your role as a Sales Team Manager is to lead two of the most strategically important areas of our store — Showrooms and TradePoint. You’ll bring together dynamic, sales-focused teams and create a culture where every colleague is confident, proactive, and laser-focused on fulfilling B&Q’s ambition of making every customer count. You’ll make a real difference through sales coaching and performance leadership and build a high-performing team.
In this role you will:
- Support our sales colleagues to build deep product knowledge and be confident to sell.
- Use customer insights and performance data to spot opportunities and respond at pace.
- Build strong local customer relationships, with a focus on Tradespeople.
What we need:
Our Sales Team Managers are key to running our business by leading the team to deliver effective stock management and to make every customer count. In this role, you should be leading in a way that demonstrates the following qualities:
- You enjoy observing, listening and communicating ways to continuously improve and celebrate success.
- Are comfortable having meaningful discussions about performance.
- At your best building rapport with customers and colleagues.
- Like to be well planned and organised and thrive in being agile with your plans when needed.
- Natural analytical rigour and can spot opportunities to increase sales.
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you.
As well as a competitive salary, our benefits package includes:
- Award-winning pension scheme
- Company Bonus Scheme
- ShareSave options
- 6.6 weeks holiday
- Payroll giving
- Employee Assistance Programme
- Shopping discounts
- Colleague wellbeing benefits and lots more
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Sales Team Manager in Newcastle upon Tyne employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Team Manager in Newcastle upon Tyne
✨Tip Number 1
Get to know the company inside out! Research B&Q's values, products, and recent news. This will help you connect your experience with their mission during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your leadership style aligns with B&Q’s focus on team performance and customer relationships.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the B&Q team.
We think you need these skills to ace Sales Team Manager in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Sales Team Manager role. Highlight your leadership experience and any sales achievements to show us you’re the right fit for our dynamic teams.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about leading sales teams and how you can contribute to making every customer count at B&Q. Keep it engaging and personal!
Showcase Your Analytical Skills: Since we value data-driven decision-making, don’t forget to mention any experience you have with using customer insights or performance data to drive sales. We want to see how you spot opportunities and respond quickly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do!
How to prepare for a job interview at B&q
✨Know Your Sales Metrics
Before the interview, brush up on key sales metrics and performance indicators relevant to the role. Be ready to discuss how you've used data in the past to drive sales and improve team performance. This shows you understand the importance of analytics in a sales environment.
✨Showcase Your Leadership Style
Prepare examples that highlight your leadership style and how you've successfully managed teams in the past. Think about specific instances where you’ve motivated your team or improved their performance through coaching. This will demonstrate your capability to lead effectively.
✨Build Rapport with Interviewers
During the interview, focus on building rapport with your interviewers. Use active listening skills and engage in meaningful discussions about their experiences at B&Q. This not only shows your interpersonal skills but also your genuine interest in the company culture.
✨Be Agile in Your Responses
Expect questions that require you to think on your feet. Practice responding to situational questions where you need to adapt your plans quickly. Highlight your ability to remain organised while being flexible, as this is crucial for a Sales Team Manager.
