At a Glance
- Tasks: Engage with trade members, recommend products, and promote loyalty schemes.
- Company: B&Q, a leading home improvement retailer with a focus on teamwork.
- Benefits: Competitive hourly rate of £13.64 and an award-winning pension scheme.
- Other info: Flexible shifts available, including evenings and weekends.
- Why this job: Join a dynamic team and make a real difference for trade customers.
- Qualifications: Customer service skills and a passion for helping others.
The predicted salary is between 21300 - 21300 € per year.
B&Q in Newbury is hiring a part-time Customer Advisor for TradePoint. You will engage with and advise trade members, recommend products, and promote loyalty schemes while flexibly covering shifts including evenings and weekends.
The position offers a competitive hourly rate of £13.64, along with a generous benefits package including an award-winning pension scheme and diverse well-being benefits. This is a permanent contract for 15 hours per week, focused on teamwork and customer engagement.
TradePoint Advisor - Part-Time Customer Expert in Newbury employer: B&q
B&Q in Newbury is an excellent employer, offering a supportive work culture that prioritises teamwork and customer engagement. With a competitive hourly rate and a generous benefits package, including an award-winning pension scheme and diverse well-being initiatives, employees are encouraged to grow and thrive in their roles. The part-time nature of the TradePoint Advisor position allows for flexibility, making it an ideal opportunity for those seeking meaningful employment in a dynamic retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land TradePoint Advisor - Part-Time Customer Expert in Newbury
✨Tip Number 1
Get to know B&Q and their TradePoint services inside out. Familiarise yourself with their products and loyalty schemes so you can chat confidently about them during your interview. This shows you're genuinely interested and ready to engage with customers.
✨Tip Number 2
Practice your customer service skills! Think about how you'd handle different scenarios with trade members. Role-playing with a friend can help you feel more prepared and relaxed when it comes to the real deal.
✨Tip Number 3
Flexibility is key for this role, so be ready to discuss your availability during the interview. Highlight your willingness to cover shifts, especially evenings and weekends, as this will make you a more attractive candidate.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace TradePoint Advisor - Part-Time Customer Expert in Newbury
Some tips for your application 🫡
Show Your Customer Service Skills:When writing your application, make sure to highlight any previous experience you have in customer service. We want to see how you've engaged with customers and provided solutions, especially in a trade or retail environment.
Tailor Your Application:Don’t just send the same application everywhere! Take a moment to tailor your CV and cover letter to the TradePoint Advisor role. Mention specific skills or experiences that relate directly to advising trade members and promoting loyalty schemes.
Be Flexible and Available:Since the role involves covering shifts including evenings and weekends, it’s a good idea to mention your availability in your application. We appreciate candidates who can be flexible with their hours!
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll find all the details you need to complete your application smoothly!
How to prepare for a job interview at B&q
✨Know Your Products
Before the interview, brush up on the products and services offered by TradePoint. Being able to recommend specific items or explain loyalty schemes will show that you're genuinely interested and knowledgeable about the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve successfully engaged with customers. Highlight how you resolved issues or provided exceptional service, as this is key for a Customer Advisor position.
✨Flexibility is Key
Since the job requires covering shifts including evenings and weekends, be ready to discuss your availability. Showing that you’re flexible and willing to adapt will make you a more attractive candidate.
✨Teamwork Matters
Emphasise your ability to work well in a team. Share instances where you collaborated with others to achieve a common goal, as teamwork is essential in this role at B&Q.
