At a Glance
- Tasks: Help customers design their dream kitchens and bathrooms using tech and creativity.
- Company: Join B&Q, a leader in home improvement with a focus on community and diversity.
- Benefits: Enjoy a competitive salary, generous holiday, wellness benefits, and an award-winning pension scheme.
- Why this job: Make a real impact by turning customer dreams into reality while working in a supportive team.
- Qualifications: Strong communication skills, tech-savvy, and a flair for design are essential.
- Other info: Flexible shifts available, with opportunities for personal growth and development.
The predicted salary is between 14 - 15 £ per hour.
Shifts available Monday - Sunday, 7.00am - 10.00pm
3 Month Fixed Term Contract
Part time – 25 hours per week
UK Notional hourly rate £14.52 per hour (Inclusive of £0.81 per hour, store specific location allowance)
B&Q Merton
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they’ll love. Join us as a Showroom Advisor and you’ll help some of their boldest kitchen and bathroom ideas take shape.
What’s the job?
Sales matter in this role, but your real focus will be the customer. You’ll ask questions and explore possibilities to recommend the right finance, products, and installation options. You’ll use software to produce inspirational designs that will bring customer projects to life. Coordinating multiple projects & supporting customers virtually and face to face, you’ll take our customers on a journey from inspirational ideas through to delivery, helping to make their dreams a reality.
What We Need
You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to ensure we deliver the best service on every project. You’re motivated by targets, and are confident in converting your designs into sales. You work well as part of a team and you’re a good problem-solver too, with a keen eye for design. And you’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Showroom Advisor in Merton employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Advisor in Merton
✨Tip Number 1
Get to know the company! Before your interview, spend some time browsing B&Q's website and social media. Understanding their values and recent projects will help you connect with the team and show that you're genuinely interested in being a part of their mission.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your thoughts clearly and boost your confidence when discussing your skills and experiences related to the Showroom Advisor role.
✨Tip Number 3
Show off your design skills! Bring along a portfolio or examples of past projects you've worked on. Whether it's a kitchen design or a bathroom makeover, showcasing your creativity can really impress the interviewers and demonstrate your fit for the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email expressing your appreciation for the opportunity can set you apart from other candidates. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Showroom Advisor in Merton
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Share a bit about your passion for home improvement and how you connect with customers.
Tailor Your Application: Make sure to tailor your application to the Showroom Advisor role. Highlight your communication skills and any experience you have in sales or customer service. We love seeing how your background fits with what we do!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at B&q
✨Know the Product Inside Out
Before your interview, make sure you’re familiar with B&Q’s kitchen and bathroom products. Understand the features, benefits, and any recent promotions. This will help you answer questions confidently and show your genuine interest in helping customers.
✨Showcase Your Communication Skills
As a Showroom Advisor, communication is key. Prepare examples of how you've successfully built relationships with customers or colleagues in the past. Think about times when you’ve resolved issues or provided exceptional service, as these stories will highlight your skills.
✨Demonstrate Your Design Eye
Bring along a portfolio or examples of design work you’ve done, even if it’s just personal projects. This will give you a chance to discuss your design sensibility and how you can help customers bring their ideas to life, which is crucial for this role.
✨Be Ready for Role-Playing Scenarios
Expect to engage in role-playing during the interview. Practice how you would approach a customer looking for kitchen solutions. This will not only showcase your sales skills but also your ability to listen and adapt to customer needs.