At a Glance
- Tasks: Lead a dynamic showroom team and drive sales while ensuring top-notch customer experiences.
- Company: Join B&Q New Malden, a leader in home improvement and DIY.
- Benefits: Enjoy 6.6 weeks holiday, a solid pension, and an exciting incentives programme.
- Other info: Full-time permanent role with opportunities for growth and development.
- Why this job: Be part of a high-performing team and make a real impact on customer satisfaction.
- Qualifications: Strong leadership skills and a passion for sales and customer service.
The predicted salary is between 30000 - 40000 Β£ per year.
B&Q New Malden invites applications for a Sales Lead role.
You will support the Sales Team Manager to build a high performing team across Showroom and Trade Point, driving sales and delivering an excellent end-to-end customer experience.
You will deploy colleagues effectively, handle customer and colleague escalations, and collate analytical data to inform decisions.
This full-time permanent position offers a comprehensive incentives programme and pension, with 6.6 weeks holiday.
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We think you need these skills to ace Sales Lead: Lead a High-Performing Showroom Team in Merton
Team Leadership
Sales Management
Customer Experience
Analytical Skills
Conflict Resolution
Data Analysis
Effective Communication