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- Tasks: Be a customer expert, guiding home improvement projects and ensuring a great store experience.
- Company: Join B&Q, a diverse and inclusive team that values your individuality.
- Benefits: Enjoy competitive pay, generous holidays, shopping discounts, and an award-winning pension scheme.
- Why this job: Make a real difference in customers' lives while learning new skills in a fun environment.
- Qualifications: Friendly, eager to learn, and great at teamwork; must be flexible with shifts.
- Other info: Permanent part-time role with excellent career development opportunities.
The predicted salary is between 10 - 15 £ per hour.
Customer Advisor – Part time (20 hours per week) at B&Q Merthyr Tydfil. Shifts available Monday – Sunday, 7:00am – 10:00pm. Permanent contract. UK Notional hourly rate £12.71.
What’s the job?
Join our team as an expert advisor. Be an inspiration and a guide who gets to know every customer and their home improvement projects. Sales will be important, as will managing stock, setting up displays and ensuring your store looks great. You’ll have the opportunity to be trained in paint mixing and cutting timber, but truly great customer service will be your main aim.
What We Need
- Happy to help, eager to learn and just a little bit obsessed with home improvement.
- You’ll be friendly and outgoing, enjoy helping others, and be open to expanding your skills with new technology and ways of working.
- You’re great at working in a team and can work on a rota that includes weekends, evenings and bank holidays.
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to diversity and inclusion and offer equal opportunities. You’ll have access to networks and benefits including an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, wellbeing benefits and more. We also provide generous breaks to help you stay refreshed.
For application or interview adjustments, please contact recruitment@b-and-q.co.uk.
Customer Advisor in Merthyr Tydfil employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor in Merthyr Tydfil
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&Q. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about helping customers, think of examples from your past experiences where you've gone above and beyond for someone. Be ready to share these stories during your interview to showcase your friendly and outgoing nature.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and presentable. It shows that you respect the opportunity and are serious about the role. Plus, it helps you feel more confident when you walk in!
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. By applying directly through our site, you’ll have access to all the latest roles and updates. Plus, it shows us that you’re keen to be part of the StudySmarter family!
We think you need these skills to ace Customer Advisor in Merthyr Tydfil
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for home improvement and how it connects to your experiences.
Tailor Your Application: Make sure to tailor your application to the Customer Advisor role. Highlight any relevant experience in customer service or teamwork, and mention specific skills that align with what we’re looking for, like being friendly and eager to learn.
Keep It Clear and Concise: We appreciate a well-structured application. Keep your writing clear and to the point, making it easy for us to see why you’d be a great fit for our team. Avoid jargon and focus on what makes you stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at B&q
✨Know Your Stuff
Before the interview, make sure you understand what being a Customer Advisor at B&Q involves. Familiarise yourself with home improvement products and services, as well as the company’s values. This will help you answer questions confidently and show your genuine interest in the role.
✨Show Off Your People Skills
As a Customer Advisor, you'll be interacting with customers all day. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone, as this will demonstrate your friendly and outgoing nature.
✨Be Ready to Learn
B&Q is looking for someone eager to learn new skills, like paint mixing and timber cutting. During the interview, express your enthusiasm for training and development. Share any experiences where you’ve quickly picked up new skills or technologies, showing that you’re adaptable and keen to grow.
✨Team Player Vibes
Since teamwork is key in this role, be prepared to discuss your experience working in teams. Highlight how you contribute to a positive team environment and how you handle challenges with colleagues. This will show that you can work well with others and fit into their team culture.
