At a Glance
- Tasks: Help customers create their dream homes with innovative designs and personalised advice.
- Company: Join B&Q, a leading home improvement retailer committed to diversity and inclusion.
- Benefits: Enjoy a competitive salary, generous holiday, wellness benefits, and an uncapped bonus scheme.
- Other info: Flexible shifts available, with opportunities for personal growth in a supportive team.
- Why this job: Make a real impact by transforming customer ideas into beautiful home solutions.
- Qualifications: Strong communication skills, tech-savvy, and a flair for design are essential.
The predicted salary is between 28000 - 30000 € per year.
Showroom Advisor – Part Time, 30 hours per week, Permanent Contract. Shifts available Monday – Sunday, 8:00am – 8:00pm. UK notional hourly rate £14.10 per hour + incentives. B&Q Margate.
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love.
What's the job?
Sales matter in this role, but your real focus will be the customer. You’ll ask questions and explore possibilities to recommend the right finance, products, and installation options. You’ll use software to produce inspirational designs that will bring customer projects to life. Coordinating multiple projects & supporting customers virtually and face‑to‑face, you’ll take our customers on a journey from inspirational ideas through to delivery, helping to make their dreams a reality.
What We Need
You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to ensure we deliver the best service on every project. You’re motivated by targets, and are confident in converting your designs into sales. You work well as part of a team and you’re a good problem‑solver too, with a keen eye for design. And you’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.
What's in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award‑winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Benefits
- Uncapped quarterly bonus scheme
- Year‑round incentives programme recognising outstanding individual contribution, high performance and brilliant customer experiences
Showroom Advisor in Margate employer: B&q
B&Q Margate is an exceptional employer that prioritises employee wellbeing and inclusivity, offering a competitive salary alongside an extensive benefits package including an award-winning pension scheme and generous holiday allowance. Our vibrant work culture fosters collaboration and personal growth, ensuring that every Showroom Advisor feels valued and empowered to make a meaningful impact in the lives of our customers. With a commitment to diversity and a supportive environment, B&Q is the perfect place for those looking to thrive in a rewarding retail career.
StudySmarter Expert Advice🤫
We think this is how you could land Showroom Advisor in Margate
✨Tip Number 1
Get to know the company! Before your interview, spend some time browsing B&Q's website and social media. Understanding their values and products will help you connect with the team and show that you're genuinely interested in being a part of their mission.
✨Tip Number 2
Practice your communication skills! As a Showroom Advisor, you'll need to build relationships with customers and colleagues. Try role-playing common customer scenarios with a friend or family member to boost your confidence and refine your approach.
✨Tip Number 3
Show off your design flair! Bring examples of your previous work or ideas for potential projects to the interview. This will not only demonstrate your creativity but also your ability to think on your feet and provide solutions that resonate with customers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind as they make their decision.
We think you need these skills to ace Showroom Advisor in Margate
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for helping customers shine through. We want to see how you can make a difference in their home improvement journey!
Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the Showroom Advisor role. We love seeing how your background aligns with our values and the job requirements.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at B&q
✨Know the Company
Before your interview, take some time to research B&Q and their values. Understand their commitment to customer service and how they help people improve their homes. This will show your genuine interest in the role and help you connect your answers to their mission.
✨Showcase Your Communication Skills
As a Showroom Advisor, communication is key. Prepare examples of how you've successfully built relationships with customers or colleagues in the past. Practice articulating your thoughts clearly and confidently, as this will demonstrate your ability to engage with customers effectively.
✨Demonstrate Your Problem-Solving Abilities
Think of specific instances where you've solved problems or overcome challenges in previous roles. Be ready to discuss these during the interview, as it will highlight your critical thinking skills and your ability to adapt to different situations, which is essential for this position.
✨Prepare for Role-Play Scenarios
Expect to participate in role-play scenarios during your interview. This could involve interacting with a 'customer' to recommend products or solutions. Practise these scenarios beforehand, focusing on asking questions and providing tailored advice, as this reflects the core responsibilities of the role.
