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- Tasks: Become a customer expert, guiding home improvement projects and ensuring great service.
- Company: Join B&Q, a diverse team committed to inclusion and community representation.
- Benefits: Enjoy competitive salary, generous holidays, wellness support, and shopping discounts.
- Why this job: Make a real difference in customers' lives while developing your skills in a fun environment.
- Qualifications: Friendly, eager to learn, and passionate about home improvement.
- Other info: Flexible hours with opportunities for personal growth and teamwork.
The predicted salary is between 950 - 1167 £ per month.
Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.
What we need:
- Happy to help, eager to learn and just a little bit obsessed with home improvement.
- Friendly and outgoing, with a buzz from helping others.
- Willing to expand skills by using new technology and learning new ways of working.
- Great at working in a team and flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact for any recruitment adjustments.
Customer Advisor - Picker in Manchester employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor - Picker in Manchester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&Q. Understand their values, especially around diversity and inclusion, and think about how you can align with them. This will show that you're genuinely interested and ready to be part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about helping customers, think of examples from your past experiences where you've gone above and beyond for someone. Be ready to share these stories during your interview to demonstrate your passion for great service.
✨Tip Number 3
Show off your teamwork spirit! B&Q values collaboration, so be prepared to discuss how you work well in a team. Share instances where you've contributed to a group project or helped a colleague out – it’ll highlight your flexibility and eagerness to learn.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re tech-savvy and comfortable with new ways of working, which is exactly what we’re looking for in a Customer Advisor.
We think you need these skills to ace Customer Advisor - Picker in Manchester
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for home improvement and how it connects to your experiences.
Tailor Your Application: Make sure to tailor your application to the Customer Advisor - Picker role. Highlight any relevant experience in customer service or teamwork, and mention your eagerness to learn new skills like paint-mixing and stock management.
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication that gets your enthusiasm across without unnecessary fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at B&q
✨Know Your Stuff
Before the interview, get familiar with the company and its products. Understand what home improvement means to them and how you can contribute as a Customer Advisor. This will show your enthusiasm and help you connect with the interviewers.
✨Show Your People Skills
Since customer service is key, be ready to share examples of how you've helped customers in the past. Think about times when you went above and beyond to assist someone, and be prepared to discuss how you handle difficult situations with a friendly approach.
✨Be Ready to Learn
Express your eagerness to learn new skills, like paint-mixing or using technology. Mention any relevant experiences where you quickly adapted to new tasks or tools, as this will highlight your flexibility and willingness to grow within the role.
✨Team Player Vibes
Since teamwork is important, think of examples that showcase your ability to work well with others. Be ready to discuss how you’ve collaborated in previous roles and how you can contribute to a positive team environment at B&Q.
