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- Tasks: Help customers bring their kitchen and bathroom dreams to life with expert advice and design.
- Company: Join a diverse team at B&Q, committed to making home improvement accessible for everyone.
- Benefits: Enjoy a competitive salary, generous holiday, wellness support, and an award-winning pension scheme.
- Why this job: Be part of a creative journey, turning bold ideas into reality while building lasting customer relationships.
- Qualifications: Strong communication skills, tech-savvy, and a passion for design and teamwork.
- Other info: Flexible shifts available, with opportunities for personal growth in a supportive environment.
The predicted salary is between 28500 - 36000 £ per year.
Full Time / Part Time - 20-36.75 hours per week
12 Month Fixed Term Contract
Shifts available Monday - Sunday, 7.00am - 9.00pm
Notional hourly rate £13.71 per hour, increasing to £14.10 per hour from 1st April 2026
Overview: We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they’ll love. Join us as a Showroom Advisor and you’ll help some of their boldest kitchen and bathroom ideas take shape.
What’s the job? Sales matter in this role, but your real focus will be the customer. You’ll ask questions and explore possibilities to recommend the right finance, products, and installation options. You’ll use software to produce inspirational designs that will bring customer projects to life. Coordinating multiple projects & supporting customers virtually and face to face, you’ll take our customers on a journey from inspirational ideas through to delivery, helping to make their dreams a reality.
What We Need: You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to ensure we deliver the best service on every project. You’re motivated by targets, and are confident in converting your designs into sales. You work well as part of a team and you’re a good problem-solver too, with a keen eye for design. And you’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.
What’s in it for me? As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Showroom Advisor in Malvern employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Advisor in Malvern
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&Q and their values. This will help you connect with the team and show that you're genuinely interested in being a part of their mission to improve homes.
✨Tip Number 2
Practice your communication skills! As a Showroom Advisor, you'll need to build relationships with customers and colleagues. Try role-playing common scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 3
Show off your design flair! Bring examples of your previous work or ideas for kitchen and bathroom designs to the interview. This will demonstrate your creativity and problem-solving skills, which are key for this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and ready to take the first step towards joining our fantastic team at B&Q.
We think you need these skills to ace Showroom Advisor in Malvern
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Share a bit about your passion for helping customers and how you can bring their kitchen and bathroom dreams to life.
Tailor Your Application: Make sure to tailor your application to the Showroom Advisor role. Highlight your communication skills and any experience you have with technology or design software. We love seeing how your unique experiences align with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff—your skills and experiences!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so go ahead and give it a shot!
How to prepare for a job interview at B&q
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and the products they offer. This will not only help you answer questions more effectively but also show your genuine interest in becoming a part of their team.
✨Showcase Your Communication Skills
As a Showroom Advisor, communication is key. Practice articulating your thoughts clearly and confidently. Prepare examples of how you've successfully built relationships with customers or colleagues in the past, as this will demonstrate your ability to connect with others.
✨Prepare for Role-Specific Questions
Anticipate questions related to sales, customer service, and design. Think about how you can turn your experiences into compelling stories that highlight your problem-solving skills and creativity. Be ready to discuss how you would handle specific customer scenarios.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. A polished appearance shows that you take the opportunity seriously and are ready to represent the company well, especially in a customer-facing role like this one.