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- Tasks: Help customers design their dream kitchens and bathrooms using tech and creativity.
- Company: Join B&Q, a leader in home improvement with a focus on community and diversity.
- Benefits: Enjoy a competitive salary, generous holiday, wellness perks, and an award-winning pension scheme.
- Why this job: Make a real difference in people's homes while developing your skills in a supportive team.
- Qualifications: Strong communication skills, tech-savvy, and a passion for design and customer service.
- Other info: Flexible shifts available, with opportunities for personal growth and a diverse workplace.
The predicted salary is between 13 - 16 £ per hour.
Shifts available Monday - Sunday, 7.00am - 10.00pm
UK Notional hourly rate £13.71 per hour (Inclusive of an £0.27 per hour, store specific location allowance)
B&Q Luton
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they'll love. Join us as a Showroom Advisor and you'll help some of their boldest kitchen and bathroom ideas take shape.
What's the job?
Sales matter in this role, but your real focus will be the customer. You'll ask questions and explore possibilities to recommend the right finance, products, and installation options. You'll use software to produce inspirational designs that will bring customer projects to life. Coordinating multiple projects & supporting customers virtually and face to face, you'll take our customers on a journey from inspirational ideas through to delivery, helping to make their dreams a reality.
What We Need
You're great at using technology but more importantly you'll have brilliant communication and relationship building skills as you'll work closely with colleagues & installers to ensure we deliver the best service on every project. You're motivated by targets, and are confident in converting your designs into sales. You work well as part of a team and you're a good problem-solver too, with a keen eye for design. And you're flexible enough to work on a rota that includes weekends, evenings, and bank holidays.
What's in it for me?
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you're refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Showroom Advisor in Luton employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Advisor in Luton
✨Tip Number 1
Get to know the company! Before your interview, spend some time browsing B&Q's website and social media. Understand their values and what they stand for, so you can show how you fit into their culture.
✨Tip Number 2
Practice your pitch! Think about how you can showcase your communication skills and relationship-building abilities. Prepare a few examples of how you've helped customers in the past, as this will really resonate with the role of a Showroom Advisor.
✨Tip Number 3
Be ready to demonstrate your tech skills! Since you'll be using software to create designs, brush up on any relevant tools or programmes. Maybe even bring a portfolio of your previous work to show off your design flair!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Showroom Advisor in Luton
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Share a bit about your passion for home improvement and how you connect with customers.
Tailor Your Application: Make sure to tailor your application to the Showroom Advisor role. Highlight your communication skills and any experience you have in sales or customer service. We love seeing how your background fits with what we do!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if it helps, and make sure to answer any specific questions in the job description. We appreciate straightforwardness and clarity!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at B&q
✨Know the Product Inside Out
Before your interview, make sure you’re familiar with B&Q's kitchen and bathroom products. Understand the features, benefits, and any recent promotions. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Showroom Advisor, communication is key. Prepare examples of how you've successfully built relationships with customers or colleagues in the past. Practice articulating your thoughts clearly and concisely, as this will demonstrate your ability to connect with customers effectively.
✨Demonstrate Your Design Eye
Bring along a portfolio or examples of design work you’ve done, even if it’s just personal projects. Be ready to discuss your design process and how you approach creating inspirational spaces. This will highlight your keen eye for design and problem-solving skills.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific customer scenarios. Think about times when you’ve had to resolve issues or adapt to changing situations. Practising these responses will help you feel more prepared and confident during the interview.
