At a Glance
- Tasks: Help customers design their dream kitchens and bathrooms with innovative ideas and technology.
- Company: Join B&Q, a leader in home improvement with a focus on customer satisfaction.
- Benefits: Enjoy a competitive salary, generous holiday, wellness support, and shopping discounts.
- Why this job: Make a real difference in people's homes while developing your design and sales skills.
- Qualifications: Great communication skills, tech-savvy, and a passion for design.
- Other info: Flexible shifts available, with a commitment to diversity and inclusion.
The predicted salary is between 13 - 16 £ per hour.
Part time - 18.75 hours per week
Permanent Contract
Shifts available Monday - Sunday, 7.00am - 9.00pm
UK Notional hourly rate £14.25 per hour (Inclusive of an £0.54 per hour, store specific location allowance)
B&Q West Thurrock
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they'll love. Join us as a Showroom Advisor and you'll help some of their boldest kitchen and bathroom ideas take shape.
Sales matter in this role, but your real focus will be the customer. You'll ask questions and explore possibilities to recommend the right finance, products, and installation options. You'll use software to produce inspirational designs that will bring customer projects to life. Coordinating multiple projects & supporting customers virtually and face to face, you'll take our customers on a journey from inspirational ideas through to delivery, helping to make their dreams a reality.
You're great at using technology but more importantly you'll have brilliant communication and relationship building skills as you'll work closely with colleagues & installers to ensure we deliver the best service on every project. You're motivated by targets, and are confident in converting your designs into sales. You work well as part of a team and you're a good problem-solver too, with a keen eye for design. And you're flexible enough to work on a rota that includes weekends, evenings, and bank holidays.
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you're refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact for any recruitment adjustments.
Showroom Advisor in Londonderry employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Advisor in Londonderry
✨Tip Number 1
Get to know the company! Before your interview, spend some time browsing B&Q's website and social media. Understanding their values and products will help you connect with the team and show that you're genuinely interested in being a Showroom Advisor.
✨Tip Number 2
Practice your communication skills! As a Showroom Advisor, you'll need to build relationships with customers and colleagues. Try role-playing common scenarios with a friend or family member to boost your confidence and refine your approach.
✨Tip Number 3
Show off your design flair! Bring examples of your previous work or ideas for kitchen and bathroom designs to the interview. This will not only demonstrate your creativity but also your passion for helping customers bring their visions to life.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and show your enthusiasm for the role.
We think you need these skills to ace Showroom Advisor in Londonderry
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for helping customers shine through. We want to see how you can bring our customers' kitchen and bathroom dreams to life!
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service or sales. We love seeing how you've used technology to enhance customer experiences, so don't hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make it easy for us to see why you're the perfect fit for the Showroom Advisor role.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at B&q
✨Know the Product Inside Out
Before your interview, make sure you’re familiar with B&Q’s kitchen and bathroom products. Understand the features, benefits, and any recent promotions. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Showroom Advisor, communication is key. Prepare examples of how you've successfully interacted with customers in the past. Think about times when you’ve built relationships or resolved issues, as these stories will highlight your ability to connect with customers and colleagues alike.
✨Demonstrate Your Design Eye
Bring along a portfolio or examples of design work you’ve done, even if it’s just personal projects. This will give you a chance to showcase your keen eye for design and creativity, which are essential for this role. Be ready to discuss your thought process behind each design.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific customer scenarios. Practice responses that demonstrate your problem-solving skills and ability to work under pressure. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.