At a Glance
- Tasks: Lead a team to deliver exceptional customer experiences and drive sales.
- Company: Join a dynamic team at TradePoint in Feltham, Greater London.
- Benefits: Enjoy a competitive salary, bonus, pension, private medical insurance, and generous holiday.
- Other info: Flexible working options available; we value diversity and inclusion.
- Why this job: Make a real impact by helping customers improve their homes.
- Qualifications: Experience in retail management and a passion for customer service.
The predicted salary is between 52500 - 52500 £ per year.
Full time, part time or job share – 36.75 hours per week. Permanent. Salary: Up to £52,500 + Bonus + Pension + Private Medical Insurance + 6.6 weeks holiday.
As a TradePoint Store Manager you will play a key role in delivering an outstanding customer experience and driving sales across the store.
Responsibilities:
- Deliver news and updates to your store team and direct reports.
- Ensure the store runs smoothly and complies with legal, safety and health regulations.
- Support the team in planning and executing customer projects, including kitchen, bathroom and bedroom design.
- Manage stock, stock management routines and inventory accuracy.
- Provide excellent customer service and advice to retail and trade customers.
- Lead, coach and develop staff to meet sales and service targets.
Location: Feltham, Greater London
Employment type: Open to Job Share, Full Time or Part Time – Permanent.
Equal Opportunities: We believe anyone can improve their home to make life better. We treat all employees, future employees and applicants equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation.
If you require any additional support or adjustments to help you make an application, please contact us.
Store Manager - TradePoint in London employer: B&q
As a Store Manager at TradePoint in Hanworth, you will thrive in a dynamic and inclusive work environment that prioritises employee development and well-being. With competitive benefits including a generous salary, bonus structure, private medical insurance, and ample holiday, we foster a culture of collaboration and support, empowering you to lead your team in delivering exceptional customer experiences. Join us to grow your career while making a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - TradePoint in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like B&q, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like B&q!
We think you need these skills to ace Store Manager - TradePoint in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at B&q, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at B&q and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show B&q that you’re ready to jump in and contribute right away!
How to prepare for a job interview at B&q
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
