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- Tasks: Lead dynamic sales teams in Showrooms and TradePoint to achieve customer satisfaction.
- Company: Join B&Q, a diverse and inclusive company that values every individual.
- Benefits: Enjoy competitive salary, bonus schemes, generous holiday, and wellness support.
- Why this job: Make a real impact by coaching teams and building strong customer relationships.
- Qualifications: Strong leadership skills, sales experience, and a passion for team success.
- Other info: Be part of a supportive environment with opportunities for personal growth.
The predicted salary is between 36000 - 60000 £ per year.
A great team needs a great leader and your role as a Sales Team Manager is to lead two of the most strategically important areas of our store — Showrooms and TradePoint. You’ll bring together dynamic, sales-focused teams and create a culture where every colleague is confident, proactive, and laser-focused on fulfilling B&Q’s ambition of making every customer count. You’ll make a real difference through sales coaching and performance leadership and build a high-performing team.
In this role you will:
- Support our sales colleagues to build deep product knowledge and be confident to sell.
- Use customer insights and performance data to spot opportunities and respond at pace.
- Build strong local customer relationships, with a focus on Tradespeople.
What we need:
Our Sales Team Managers are key to running our business by leading the team to deliver effective stock management and to make every customer count. In this role, you should be leading in a way that demonstrates the following qualities:
- You enjoy observing, listening and communicating ways to continuously improve and celebrate success.
- Are comfortable having meaningful discussions about performance.
- At your best building rapport with customers and colleagues.
- Like to be well planned and organised and thrive in being agile with your plans when needed.
- Natural analytical rigour and can spot opportunities to increase sales.
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes:
- Award-winning pension scheme
- Company Bonus Scheme
- ShareSave options
- 6.6 weeks holiday
- Payroll giving
- Employee Assistance Programme
- Shopping discounts
- Colleague wellbeing benefits and lots more
So we can support you during the application or interview process, please contact for any recruitment adjustments.
Sales Team Manager in London employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Team Manager in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at B&Q on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to sales leadership. Think about how you’d coach a team or handle performance discussions. We want you to shine!
✨Tip Number 3
Show your passion for customer relationships! Be ready to share examples of how you've built rapport with customers and colleagues in the past. It’s all about making every interaction count.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the B&Q family.
We think you need these skills to ace Sales Team Manager in London
Some tips for your application 🫡
Show Your Leadership Skills: As a Sales Team Manager, we want to see your leadership style shine through in your application. Share examples of how you've led teams, coached colleagues, and created a positive sales culture. This is your chance to show us how you can make every customer count!
Be Data-Driven: We love candidates who can use data to drive decisions. In your application, highlight any experience you have with analysing performance data or customer insights. Show us how you've spotted opportunities in the past and acted on them to boost sales.
Communicate Clearly: Effective communication is key in this role. Make sure your application is clear and concise. Use straightforward language and structure your thoughts well. We want to see that you can communicate effectively with both customers and colleagues.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and what we stand for!
How to prepare for a job interview at B&q
✨Know Your Sales Metrics
Before the interview, brush up on key sales metrics and performance data relevant to the role. Be ready to discuss how you’ve used data in the past to spot opportunities and drive sales. This shows you’re not just a people person but also someone who can analyse and act on insights.
✨Show Your Coaching Skills
Prepare examples of how you've successfully coached team members in previous roles. Highlight specific instances where your guidance led to improved performance or sales results. This will demonstrate your ability to lead and develop a high-performing team.
✨Build Rapport with Real Examples
Think of stories that showcase your ability to build strong relationships with both customers and colleagues. Whether it’s a time you turned a dissatisfied customer into a loyal one or how you fostered teamwork, these anecdotes will illustrate your interpersonal skills effectively.
✨Be Agile and Organised
During the interview, convey your planning and organisational skills while also showing your flexibility. Share experiences where you had to adapt your plans quickly to meet changing circumstances, proving that you can thrive in a dynamic environment.
