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- Tasks: Lead the digital fulfilment team to ensure accurate home delivery orders.
- Company: Join B&Q, a leader in home improvement with a focus on customer satisfaction.
- Benefits: Enjoy a competitive salary, generous holiday, and an award-winning pension scheme.
- Why this job: Make a real impact by leading a dynamic team in a fast-paced environment.
- Qualifications: Strong leadership skills and a passion for problem-solving in a team setting.
- Other info: Be part of a diverse team that values your unique contributions.
The predicted salary is between 33200 - 41500 £ per year.
Join B&Q as a Hub Team Manager. This part‐time, permanent role (18 hours per week) offers up to £41,547.91 per annum, pension, 6.6 weeks holiday.
Overview
Every day we give millions of customers the ideas, advice, tools, and confidence they need to create a home they'll love. As Hub Team Manager you will lead the digital fulfilment team, ensuring home delivery orders are picked, packed and dispatched with accuracy and care, meeting B&Q's "Making Every Customer Count" ambition.
Responsibilities
- Lead and manage the digital fulfilment team, ensuring all home delivery orders are picked, packed, and dispatched with accuracy and care, 'Making Every Customer Count'.
- Maintain pace + quality across all fulfilment processes, aligned to service level agreements.
- Collaborate with the Trading team to build strong daily routines focused on stock availability, order accuracy, and timely dispatch.
- Use data + insight to identify operational opportunities, improve efficiency, and reduce errors or missed picks.
What We Need
- You are calm under pressure.
- A fast‐paced environment gives you energy.
- A team that is both internal and external excites you, both to co‐ordinate and lead them, but also to develop their careers.
- You are comfortable having meaningful discussions about performance.
- Love to problem‐solve, the trickier the better!
Benefits
- Award‐winning pension scheme
- Company Bonus Scheme
- ShareSave options
- 6.6 weeks holiday
- Payroll giving
- Employee Assistance Programme
- Shopping discounts
- Colleague wellbeing benefits and lots more
As part of a great team, you'll be valued for who you are. B&Q is committed to diversity and inclusion.
Hub Team Manager in London employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hub Team Manager in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at B&Q on LinkedIn. A friendly chat can give us insider info about the Hub Team Manager role and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to team management and problem-solving. We should also think of examples that showcase our ability to maintain quality under pressure, just like the job requires.
✨Tip Number 3
Show off our data skills! Be ready to discuss how we’ve used data to improve processes in past roles. This will resonate well with the responsibilities of identifying operational opportunities in the Hub Team Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re genuinely interested in being part of the B&Q team.
We think you need these skills to ace Hub Team Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Hub Team Manager role. Highlight your leadership experience and any relevant achievements in digital fulfilment to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about leading a team and how you can contribute to 'Making Every Customer Count'. Keep it engaging and personal.
Showcase Your Problem-Solving Skills: We love a good problem-solver! In your application, share examples of challenges you've faced in previous roles and how you tackled them. This will show us you're ready for the fast-paced environment at B&Q.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at B&q
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Hub Team Manager role. Familiarise yourself with B&Q's mission of 'Making Every Customer Count' and think about how your experience aligns with leading a digital fulfilment team.
✨Showcase Your Problem-Solving Skills
Since the job involves tackling tricky challenges, prepare examples of past situations where you've successfully solved problems. Be ready to discuss how you used data and insights to improve processes or reduce errors in previous roles.
✨Demonstrate Team Leadership
B&Q values collaboration, so be prepared to talk about your leadership style. Share experiences where you've motivated a team, managed performance discussions, or developed team members' careers. Highlight your ability to maintain pace and quality under pressure.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the role and the company. Inquire about the team's current challenges, how success is measured, or what opportunities there are for professional development within B&Q.
