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- Tasks: Support customers with online orders and ensure a smooth collection process.
- Company: A leading retail home improvement company in New Malden.
- Benefits: Flexible shifts, 6-week holiday, and a friendly work environment.
- Why this job: Join a dynamic team and help customers on their digital journey.
- Qualifications: Friendly, adaptable, and able to work independently or in a team.
- Other info: Great opportunity for personal growth and development.
The predicted salary is between 24000 - 36000 £ per year.
A retail home improvement company in New Malden is seeking a Customer Advisor to support customers during their digital journey. You will help with online orders, oversee stock transport, and ensure a seamless collection process.
The ideal candidate is friendly, adaptable, and enjoys working both independently and in a team. The role involves flexibility with 12-hour shifts, including weekends.
Customer Advisor - Flexible Shifts & 6-Week Holiday in London employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor - Flexible Shifts & 6-Week Holiday in London
✨Tip Number 1
Get to know the company! Research their values and mission so you can show how you fit in. When you apply through our website, mention specific things you love about their approach to customer service.
✨Tip Number 2
Practice your pitch! Be ready to explain why you're the perfect fit for the Customer Advisor role. Highlight your adaptability and teamwork skills, especially since you'll be working flexible shifts.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or at local events. They can give you insider tips and might even put in a good word for you when you apply through our website.
✨Tip Number 4
Prepare for the interview by thinking of examples that showcase your friendly nature and problem-solving skills. The more you can demonstrate your experience with online orders and stock management, the better!
We think you need these skills to ace Customer Advisor - Flexible Shifts & 6-Week Holiday in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be friendly and approachable in your tone. Remember, we’re looking for someone who fits well with our team!
Tailor Your Application: Make sure to customise your application for the Customer Advisor role. Highlight any relevant experience you have with online orders or customer service. We love seeing how your skills match what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to the good stuff. This will help us understand your qualifications quickly!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at B&q
✨Know the Company
Before your interview, take some time to research the retail home improvement company. Understand their values, products, and customer service approach. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Customer Advisor, you'll be interacting with customers regularly. Prepare examples from your past experiences where you've successfully resolved issues or provided excellent service. Highlight your friendly and adaptable nature, as these traits are key for this role.
✨Demonstrate Flexibility
Since the position involves flexible shifts, be ready to discuss your availability and willingness to work weekends or 12-hour shifts. Share any previous experiences where you've had to adapt to changing schedules or work environments, showing that you can handle the demands of the job.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training processes, or how success is measured in the role. This not only shows your interest but also helps you determine if the company is the right fit for you.
