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For Companies At a Glance
- Tasks: Help customers with home upgrades and manage checkouts in-store.
- Company: Leading home improvement retailer in the UK with a friendly atmosphere.
- Benefits: Competitive hourly rate and various employee benefits.
- Why this job: Join a diverse team and make a difference in customers' home projects.
- Qualifications: Friendly attitude and eagerness to learn about home improvement.
- Other info: Part-time role with flexible hours and a supportive work environment.
The predicted salary is between 11 - 14 £ per hour.
A leading home improvement retailer in the United Kingdom is seeking a part-time Checkouts Customer Advisor to deliver exceptional customer service and assist with in-store operations. The ideal candidate is friendly, eager to learn, and enjoys helping customers.
Responsibilities include:
- Managing the checkouts
- Supporting the click & collect service
- Ensuring the store is well-presented
This role offers a competitive hourly rate along with various employee benefits in a diverse and inclusive work environment.
Checkout Advisor – Help Customers with Home Upgrades (20h/wk) in London employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Checkout Advisor – Help Customers with Home Upgrades (20h/wk) in London
✨Tip Number 1
Get to know the company! Research their values and what they stand for. When you walk into that interview, you want to show them you’re not just another candidate – you’re someone who genuinely cares about helping customers and improving their experience.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve helped someone or resolved an issue. Be ready to share these stories during your interview to demonstrate your friendly and eager-to-learn attitude.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look presentable and professional. A smart appearance shows you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Checkout Advisor – Help Customers with Home Upgrades (20h/wk) in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly nature shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for helping customers and your eagerness to learn.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience. If you've worked in retail or customer service before, share those stories with us! It helps us see how you'd fit into our team.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. No need for fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at B&q
✨Know the Company
Before your interview, take some time to research the home improvement retailer. Understand their values, products, and customer service approach. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Show Your Customer Service Skills
As a Checkout Advisor, you'll be interacting with customers regularly. Prepare examples from your past experiences where you've provided excellent customer service. Highlight how you handled difficult situations or went the extra mile to assist someone.
✨Practice Common Interview Questions
Think about questions they might ask, like how you would handle a long queue at the checkout or what you would do if a customer was unhappy. Practising your responses can help you feel more confident and articulate during the actual interview.
✨Dress for Success
Even though it's a part-time role, first impressions matter! Dress smartly and appropriately for the interview. It shows that you respect the opportunity and are serious about the position.
