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For Companies At a Glance
- Tasks: Engage with trade members and provide top-notch customer service.
- Company: Leading home improvement retailer in Liverpool.
- Benefits: Earn £12.71 per hour, plus pension scheme and holiday entitlements.
- Why this job: Build lasting relationships while helping customers find the right products.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Part-time role with flexible hours and a supportive team environment.
The predicted salary is between 12 - 16 £ per hour.
A leading home improvement retailer in Liverpool is seeking a part-time Customer Advisor for TradePoint services. In this role, you will engage with trade members, providing excellent customer service and recommending products based on their needs.
Ideal candidates should possess strong communication skills and the ability to build lasting relationships.
The position comes with a competitive salary of £12.71 per hour and various benefits including a pension scheme and holiday entitlements.
TradePoint Customer Advisor — Part-Time, Build Relationships in Liverpool employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TradePoint Customer Advisor — Part-Time, Build Relationships in Liverpool
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the home improvement retailer. Understanding their values and products will help you connect better with the trade members and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about building relationships, try role-playing with a friend or family member. This will help you feel more confident when engaging with trade members and recommending products.
✨Tip Number 3
Show your personality! When you apply through our website, make sure your enthusiasm shines through. Employers love candidates who are not just qualified but also bring a positive vibe to the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace TradePoint Customer Advisor — Part-Time, Build Relationships in Liverpool
Some tips for your application 🫡
Show Off Your Communication Skills: When writing your application, make sure to highlight your strong communication skills. We want to see how you can engage with trade members and provide top-notch customer service, so share examples of how you've done this in the past!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the TradePoint Customer Advisor role. Mention specific experiences that relate to building relationships and recommending products, as this will show us you're a perfect fit.
Be Personable: We love a bit of personality! When writing your application, let your unique voice shine through. This role is all about building lasting relationships, so showing us who you are can really make you stand out from the crowd.
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to see your application right away. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at B&q
✨Know Your Products
Before the interview, take some time to familiarise yourself with the products and services offered by the retailer. Being able to discuss specific items and how they meet trade members' needs will show your enthusiasm and preparedness.
✨Practice Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. You might want to role-play common customer scenarios with a friend to build confidence in your responses.
✨Showcase Relationship-Building Skills
Think of examples from your past experiences where you successfully built relationships with customers or colleagues. Be ready to share these stories during the interview to demonstrate your ability to connect with trade members.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company culture, team dynamics, or the specific challenges faced by TradePoint. This not only shows your interest but also helps you gauge if the role is the right fit for you.
