At a Glance
- Tasks: Help customers with their home improvement projects and provide excellent service.
- Company: Join B&Q, a leader in home improvement with a focus on community.
- Benefits: Earn £13.10 per hour, enjoy 6.6 weeks holiday, and access wellness benefits.
- Other info: Flexible shifts available, including weekends and evenings, with a commitment to diversity.
- Why this job: Be part of a team that makes a real difference in customers' lives.
- Qualifications: Friendly, eager to learn, and great at teamwork.
The predicted salary is between 27300 - 27300 £ per year.
Customer Advisor - Showrooms Off The Shelf
Part Time - 15 hours per week
3 Month Fixed Term Contract
Shifts available Saturday & Sunday, 9am - 8pm UK
Notional hourly rate £13.10 per hour
B&Q Sprucefield
We believe anyone can improve their home to make life better. Join us as a Customer Advisor and you'll be a big part of this. The person who gets to know every customer and their home improvement projects. You'll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.
Happy to help, eager to learn and just a little bit obsessed with home improvement, you'll be right at home with us. You're friendly and outgoing, and you get a buzz from helping others. You're great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.
We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more!
So we can support you during the application or interview process, please contact for any recruitment adjustments.
Customer Service Representative- Part Time 'Twilight' Shift in Lisburn employer: B&q
B&Q Sprucefield is an excellent employer that values diversity and inclusion, ensuring every team member feels they belong. With a commitment to employee wellness, we offer a competitive salary alongside an impressive benefits package, including an award-winning pension scheme and generous holiday allowance. Join us in a friendly and supportive work culture where you can grow your skills in customer service and home improvement while making a meaningful impact in our community.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Representative- Part Time 'Twilight' Shift in Lisburn
✨Tip Number 1
Get to know the company culture! Before your interview, check out B&Q's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Being able to share these stories will demonstrate your passion for helping others.
✨Tip Number 3
Be flexible and open-minded! Since this role involves working weekends and evenings, highlight your availability during the interview. Showing that you're ready to adapt will make you a more attractive candidate.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Customer Service Representative- Part Time 'Twilight' Shift in Lisburn
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for home improvement and helping customers.
Tailor Your Application:Make sure to tailor your application to the Customer Advisor role. Highlight any relevant experience or skills that match what we’re looking for, especially your customer service skills and teamwork abilities.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so avoid long-winded sentences and get straight to the good stuff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly, and you’ll find all the info you need about the role there too.
How to prepare for a job interview at B&q
✨Know Your Stuff
Before the interview, make sure you understand what B&Q is all about. Familiarise yourself with their products and services, especially in home improvement. This will help you answer questions confidently and show your enthusiasm for the role.
✨Show Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about times when you went above and beyond to help someone. This will demonstrate that you're not just a good fit for the role, but that you genuinely care about helping customers.
✨Be Ready for Teamwork Questions
Since teamwork is key in this role, be prepared to discuss how you work well with others. Share specific instances where you collaborated successfully with colleagues or resolved conflicts. This will highlight your ability to fit into their team culture.
✨Flexibility is Key
As the position requires working weekends and evenings, be ready to discuss your availability. Show that you're flexible and willing to adapt to the rota. This will reassure them that you're committed to the role and can meet their scheduling needs.
