At a Glance
- Tasks: Help customers with their home improvement projects and provide excellent service.
- Company: Join B&Q, a leader in home improvement with a focus on community.
- Benefits: Competitive pay, flexible hours, wellness support, and generous holiday allowance.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
- Why this job: Be part of a team that makes a real difference in customers' lives.
- Qualifications: Friendly, eager to learn, and great at teamwork.
The predicted salary is between 27300 - 27300 £ per year.
Customer Advisor - Showrooms Off The Shelf Part Time - 15 hours per week 3 Month Fixed Term Contract Shifts available Saturday & Sunday, 9am - 8pm UK Notional hourly rate £13.10 per hour B&Q Sprucefield.
We believe anyone can improve their home to make life better. Join us as a Customer Advisor and you'll be a big part of this. The person who gets to know every customer and their home improvement projects. You'll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.
Happy to help, eager to learn and just a little bit obsessed with home improvement, you'll be right at home with us. You're friendly and outgoing, and you get a buzz from helping others. You're great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.
We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more!
So we can support you during the application or interview process, please contact for any recruitment adjustments.
Customer Care Team Member - Part Time, Flexible in Lisburn employer: B&q
B&Q is an exceptional employer that values diversity and inclusion, ensuring every team member feels they belong. With a commitment to employee wellbeing, we offer a competitive salary alongside an award-winning pension scheme, generous holiday allowance, and various wellness benefits. Join us at our Sprucefield location, where you'll not only enhance your skills in customer service and home improvement but also thrive in a supportive and flexible work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Care Team Member - Part Time, Flexible in Lisburn
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&Q and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission to improve homes.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you've gone above and beyond for a customer. Being able to share these stories will highlight your friendly and helpful nature, which is key for this role.
✨Tip Number 3
Be flexible and open-minded! Since the job requires working weekends and evenings, make sure to express your willingness to adapt your schedule. This shows that you're ready to jump in and be a team player.
✨Tip Number 4
Apply through our website! We want to see your application come through directly, so don’t hesitate to hit that apply button. It’s the best way to ensure your application gets noticed by the right people.
We think you need these skills to ace Customer Care Team Member - Part Time, Flexible in Lisburn
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for home improvement and helping customers.
Tailor Your Application:Make sure to tailor your application to the role. Highlight any relevant experience or skills that match what we're looking for in a Customer Advisor. This shows us you’ve done your homework and are genuinely interested!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your passion for customer service comes across without fluff.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at B&q
✨Know Your Stuff
Before the interview, make sure you understand what B&Q is all about. Familiarise yourself with their products and services, especially in home improvement. This will help you answer questions confidently and show your genuine interest in the role.
✨Show Your Customer Service Skills
As a Customer Advisor, your main aim is to provide great service. Think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your friendly and helpful nature.
✨Flexibility is Key
Since the role requires working weekends and evenings, be prepared to discuss your availability. Highlight your flexibility and willingness to adapt to the rota. This shows that you're committed and ready to fit into their team seamlessly.
✨Embrace Diversity and Inclusion
B&Q values diversity and inclusion, so it’s important to express your understanding of these principles. Share any experiences you have working in diverse teams or how you’ve contributed to creating an inclusive environment. This will resonate well with their company culture.
