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- Tasks: Become an expert advisor, helping customers with their home improvement projects.
- Company: Join B&Q, a leader in home improvement and customer service.
- Benefits: Earn £13.10 per hour with flexible part-time hours and training opportunities.
- Other info: Work in a dynamic team environment with opportunities for growth.
- Why this job: Make a real difference in customers' lives while developing your skills.
- Qualifications: Friendly, eager to learn, and passionate about home improvement.
The predicted salary is between 27300 - 27300 £ per year.
Customer Advisor Part Time - 11.5 to 18.75 hours per week
3 Month Fixed Term Contract
Shifts available Monday - Sunday, 7.00am - 10.00pm
UK Notional hourly rate £ 13.10 per hour
B&Q Sprucefield
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Customer Advisor and you'll be a big part of this.
What's the job?: Join our team, and you'll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You'll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.
What we need:
- Happy to help, eager to learn and just a little bit obsessed with home improvement.
- Friendly and outgoing, with a buzz from helping others.
- Willing to expand skills by using new technology and learning new ways of working.
- Great at working in a team.
- Flexible enough to work on a rota that includes weekends and evenings.
Customer Advisor - NI TLNT1_NI in Lisburn employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor - NI TLNT1_NI in Lisburn
✨Tip Number 1
Get to know the company! Before your interview, spend some time researching B&Q and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission to improve homes.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you've gone above and beyond for a customer. Being able to share these stories will demonstrate your passion for helping others, which is key for a Customer Advisor role.
✨Tip Number 3
Be ready to showcase your teamwork abilities! Since you'll be working closely with others, prepare to discuss how you collaborate effectively in a team setting. Highlight any experiences where you've contributed to a positive team environment.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm right from the start. Plus, it’s super easy to do!
We think you need these skills to ace Customer Advisor - NI TLNT1_NI in Lisburn
Some tips for your application 🫡
Show Your Passion for Home Improvement: When you're writing your application, let us see your enthusiasm for home improvement shine through! Share any personal experiences or projects you've worked on that relate to the role. We love seeing candidates who are genuinely excited about helping others create their dream homes.
Tailor Your Application: Make sure to customise your application to fit the Customer Advisor role. Highlight relevant skills and experiences that match what we're looking for, like customer service or teamwork. A tailored application shows us you’re serious about joining our team!
Be Friendly and Approachable: Since this role is all about customer interaction, your written application should reflect your friendly personality. Use a warm tone and be genuine in your responses. We want to get a sense of who you are and how you connect with others!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at B&q
✨Know Your Stuff
Before the interview, make sure you brush up on home improvement basics. Familiarise yourself with common products and services offered by the company. This will not only show your enthusiasm but also help you answer questions confidently.
✨Show Your People Skills
As a Customer Advisor, your ability to connect with customers is key. Prepare examples of how you've helped others in the past, whether it's resolving an issue or providing advice. This will demonstrate your friendly and outgoing nature.
✨Be Ready to Learn
The job involves learning new skills like paint-mixing and stock management. During the interview, express your eagerness to learn and adapt. Share any experiences where you've successfully picked up new skills or technologies.
✨Flexibility is Key
Since the role requires working various shifts, be prepared to discuss your availability. Highlight your willingness to work weekends and evenings, showing that you're a team player who can fit into their schedule seamlessly.