At a Glance
- Tasks: Become an expert advisor, helping customers with their home improvement projects.
- Company: Join B&Q, a leader in home improvement with a focus on community and diversity.
- Benefits: Enjoy a competitive salary, generous holiday, wellness benefits, and shopping discounts.
- Other info: Flexible shifts available, including weekends and evenings, with great career growth opportunities.
- Why this job: Make a real difference in customers' lives while developing your skills in a supportive environment.
- Qualifications: Friendly, eager to learn, and passionate about home improvement.
The predicted salary is between 27300 - 27300 £ per year.
Overview: Customer Advisor - Showrooms Off The Shelf Part Time - 15 hours per week 3 Month Fixed Term Contract Shifts available Saturday & Sunday, 9am - 8pm UK Notional hourly rate £13.10 per hour B&Q Sprucefield.
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Customer Advisor and you'll be a big part of this.
What's the job?: Join our team, and you'll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You'll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.
What we need:: Happy to help, eager to learn and just a little bit obsessed with home improvement, you'll be right at home with us. You're friendly and outgoing, and you get a buzz from helping others. You'll be happy to expand your skills by using new technology and learning new ways of working. You're great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What's in it for me?: As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you're refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact for any recruitment adjustments.
Customer Advisor - NI JBLE1_NI in Lisburn employer: B&q
At B&Q Sprucefield, we pride ourselves on being an excellent employer that values diversity, inclusion, and employee wellbeing. As a Customer Advisor, you'll not only enjoy a competitive salary and extensive benefits package, including an award-winning pension scheme and generous holiday allowance, but you'll also thrive in a supportive work culture that encourages personal growth and development. Join us to make a meaningful impact in the lives of our customers while being part of a team that celebrates your unique contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor - NI JBLE1_NI in Lisburn
✨Tip Number 1
Get to know the company! Before your interview, spend some time browsing B&Q's website and social media. Understanding their values and products will help you connect with the team and show that you're genuinely interested in being a part of their mission.
✨Tip Number 2
Practice your customer service skills! Think about scenarios where you can demonstrate your friendly and helpful nature. Role-play with a friend or family member to get comfortable with answering questions and providing advice, just like you would as a Customer Advisor.
✨Tip Number 3
Be ready to showcase your passion for home improvement! Whether it's sharing your own DIY projects or discussing trends you've noticed, showing your enthusiasm will make you stand out. Remember, they want someone who’s eager to learn and grow within the role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows that you’re proactive and genuinely interested in the position. Plus, it keeps you on their radar!
We think you need these skills to ace Customer Advisor - NI JBLE1_NI in Lisburn
Some tips for your application 🫡
Show Your Passion for Home Improvement:When you're writing your application, let your love for home improvement shine through! Share any personal projects or experiences that show how eager you are to help others create their dream spaces.
Tailor Your Application:Make sure to customise your application to highlight the skills and experiences that match the Customer Advisor role. We want to see how you can bring your unique flair to our team at B&Q!
Be Friendly and Approachable:Since customer service is key, use a warm and friendly tone in your application. Show us that you’re not just a great fit for the job, but also someone who can connect with customers and make them feel welcome.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with B&Q.
How to prepare for a job interview at B&q
✨Know Your Stuff
Before the interview, make sure you brush up on home improvement basics. Familiarise yourself with common products and services offered by B&Q. This will not only show your enthusiasm but also help you answer questions confidently.
✨Show Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone. This is key for a role that focuses on customer satisfaction!
✨Be Ready to Learn
Since the job involves learning new skills like paint-mixing and stock management, express your eagerness to learn during the interview. Share any experiences where you quickly picked up new skills or technologies.
✨Emphasise Teamwork
B&Q values teamwork, so be prepared to discuss how you work well with others. Share stories that highlight your ability to collaborate and support your colleagues, especially in a busy retail environment.
