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- Tasks: Guide customers in their home improvement projects and provide expert advice.
- Company: Join B&Q, a leader in home improvement with a focus on community.
- Benefits: Enjoy competitive pay, generous holidays, wellness benefits, and a supportive team.
- Why this job: Be part of a diverse team that values your unique contributions and growth.
- Qualifications: Friendly, enthusiastic, and eager to learn about home improvement.
- Other info: Flexible shifts available, including weekends and evenings.
The predicted salary is between 12 - 16 £ per hour.
Shifts available Monday - Sunday, 8:00am - 8:00pm at B&Q Leven. We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.
Overview
- Part time – 12/15 hours per week
- Permanent Contract
- Shift times: Monday – Sunday, 8:00am – 8:00pm
- UK notional hourly rate £12.71 per hour
What’s the job?
Become an expert advisor and a guide to our customers. You’ll be the person who knows every customer and their home improvement projects. Sales are important, as will be managing stock, setting up displays, and ensuring your store looks great. You’ll also have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.
What We Need
- Friendly, outgoing and enthusiastic about helping others
- Happy to learn, eager to use new technology and adapt to new ways of working
- Team player with flexibility to work on a rota that includes weekends, evenings and bank holidays
- Obsessed with home improvement and ready to grow your skills
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits. In addition to competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to keep you refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Customer Advisor in Leven employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor in Leven
✨Tip Number 1
Get to know the company! Before your interview, spend some time browsing B&Q's website and social media. Understanding their values and products will help you connect with the team and show that you're genuinely interested in being a Customer Advisor.
✨Tip Number 2
Practice your people skills! As a Customer Advisor, you'll be interacting with customers all day. Role-play common scenarios with friends or family to boost your confidence and refine your approach to customer service.
✨Tip Number 3
Be ready to share your passion for home improvement! Think of examples from your own experiences where you've helped someone with a project or solved a problem. This will show your enthusiasm and make you stand out as a candidate.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the B&Q team. Don’t forget to follow up after applying to express your interest!
We think you need these skills to ace Customer Advisor in Leven
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for home improvement shine through! We want to see how excited you are about helping customers create their dream spaces.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous customer service roles or projects that showcase your ability to connect with people.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us see your potential quickly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at B&q
✨Know Your Stuff
Before the interview, brush up on home improvement basics and B&Q's offerings. Familiarise yourself with common customer queries and solutions. This will show your enthusiasm and readiness to help customers.
✨Show Your Personality
As a Customer Advisor, being friendly and outgoing is key. During the interview, let your personality shine through. Share personal experiences where you’ve helped others or solved problems, as this will demonstrate your customer service skills.
✨Flexibility is Key
Be prepared to discuss your availability and willingness to work various shifts, including weekends and evenings. Highlighting your flexibility shows that you’re a team player and ready to adapt to the store’s needs.
✨Ask Questions
At the end of the interview, don’t hesitate to ask questions about the role or the team. This not only shows your interest but also gives you a chance to assess if the company culture aligns with your values.