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- Tasks: Become a customer expert, guiding home improvement projects and ensuring a great store experience.
- Company: Join B&Q, a diverse team committed to inclusion and community representation.
- Benefits: Enjoy a competitive salary, generous holiday, wellness support, and shopping discounts.
- Why this job: Make a real difference in customers' lives while developing your skills in a fun environment.
- Qualifications: Friendly, eager to learn, and passionate about home improvement.
- Other info: Flexible shifts available, with opportunities for personal growth and teamwork.
The predicted salary is between 12 - 16 £ per hour.
Shifts available Monday - Sunday, 7.00am - 10.00pm UK.
Notional hourly rate £12.98 per hour (Inclusive of an £0.27 per hour, store specific location allowance). Increasing to £13.37 per hour from 1st April 2026 (Inclusive of location allowance).
Part Time - 15 hours per week. 3 Month Fixed Term Contract at B&Q Larkfield.
What’s the job? Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.
What We Need: Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What’s in it for me? As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Customer Advisor in Larkfield employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor in Larkfield
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&Q. Understand their values, products, and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about helping customers, think of examples from your past experiences where you've gone above and beyond for someone. Be ready to share these stories during your interview to demonstrate your passion for great service.
✨Tip Number 3
Show off your teamwork spirit! B&Q values collaboration, so be prepared to discuss how you've worked well in teams before. Whether it’s a school project or a previous job, highlight your ability to work with others and contribute positively to a group.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the B&Q family. So, get your application in and let’s get you started on this exciting journey!
We think you need these skills to ace Customer Advisor in Larkfield
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for home improvement and how you love helping others.
Tailor Your Application: Make sure to tailor your application to the Customer Advisor role. Highlight any relevant experience or skills that match what we’re looking for, like teamwork and customer service. It’ll show us you’re a great fit!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon and make sure your enthusiasm for the role comes across without any fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at B&q
✨Know Your Stuff
Before the interview, make sure you understand what being a Customer Advisor at B&Q entails. Familiarise yourself with home improvement products and services, as well as the company’s values. This will help you answer questions confidently and show your genuine interest in the role.
✨Show Your Personality
B&Q is looking for friendly and outgoing individuals, so let your personality shine through during the interview. Share personal anecdotes that highlight your customer service skills and your passion for helping others. This will help you connect with the interviewer and demonstrate that you’re a great fit for the team.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the training process for paint-mixing or how the team collaborates on store displays. Asking questions shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.
✨Be Flexible and Open-Minded
Since the role requires working on a rota that includes weekends and evenings, express your willingness to be flexible with your schedule. Highlight any previous experience you have in similar roles where adaptability was key. This will reassure the interviewer that you’re ready to meet the demands of the job.