At a Glance
- Tasks: Keep the store stocked and help customers find what they need.
- Company: Join B&Q, a leader in home improvement with a supportive culture.
- Benefits: Enjoy competitive pay, generous holidays, and shopping discounts.
- Other info: Flexible shifts available, including weekends and evenings.
- Why this job: Be part of a team that empowers customers to create their dream homes.
- Qualifications: Great communication skills and a team player attitude are essential.
The predicted salary is between 12 - 13 £ per hour.
Part Time – 30 hours per week
Permanent Contract
Shifts available Monday – Sunday, 7:00am – 10:00pm
UK Notional hourly rate £12.71 per hour
Overview
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Stock Flow Customer Advisor and you’ll be a big part of this.
Responsibilities
- Ensure the store is stocked with the items our customers need, and with products that will spark new possibilities.
- Maintain efficiency and safety, including obtaining a forklift licence through the company.
- Create new solutions and make decisions that help grow our business.
Qualifications & Skills
- Excellent communicator able to think clearly and make sound plans even during busy times.
- Organised, analytical thinker who keeps things simple.
- Team player who supports colleagues and works through tasks together.
- Willingness to expand skills using new technology and methods.
- Flexibility to work a rota that includes weekends, evenings, and bank holidays.
Benefits
- Competitive salary.
- Award-winning pension scheme.
- ShareSave options.
- 6.6 weeks holiday.
- Payroll giving.
- Employee Assistance Programme.
- Shopping discounts.
- Colleague wellbeing benefits.
- Generous breaks.
- Access to diversity and inclusion networks.
Contact
Please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Seniority level: Entry level
Employment type: Part-time
Job function: Other Retail
Customer Advisor - Stock flow in Kilmarnock employer: B&q
At B&Q Kilmarnock, we pride ourselves on being an excellent employer that values our team members and their growth. With a competitive salary, award-winning pension scheme, and a strong focus on employee wellbeing, we foster a supportive work culture where you can thrive. Join us as a Stock Flow Customer Advisor and enjoy the opportunity to develop your skills while contributing to a company that empowers customers to create their dream homes.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor - Stock flow in Kilmarnock
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including B&q, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Customer Advisor - Stock flow in Kilmarnock
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like B&q that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at B&q will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about B&q and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at B&q
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at B&q, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at B&q!
