At a Glance
- Tasks: Help customers bring their kitchen and bathroom dreams to life with innovative designs.
- Company: Join B&Q, a leader in home improvement with a focus on community and diversity.
- Benefits: Enjoy a competitive salary, generous holiday, wellness benefits, and an award-winning pension scheme.
- Other info: Flexible shifts available, with opportunities for personal and professional development.
- Why this job: Be part of a dynamic team that values your ideas and supports your growth.
- Qualifications: Strong communication skills, tech-savvy, and a passion for design and customer service.
The predicted salary is between 13 - 16 £ per hour.
Join us as a Showroom Advisor and you’ll help some of our customers' boldest kitchen and bathroom ideas take shape.
What’s the job?
Sales matter in this role, but your real focus will be the customer. You’ll ask questions and explore possibilities to recommend the right finance, products, and installation options. You’ll use software to produce inspirational designs that will bring customer projects to life. Coordinating multiple projects and supporting customers virtually and face‑to‑face, you’ll take our customers on a journey from inspirational ideas through to delivery, helping to make their dreams a reality.
What We Need
- You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues and installers to ensure we deliver the best service on every project.
- You’re motivated by targets, and are confident in converting your designs into sales.
- You work well as part of a team and you’re a good problem‑solver too, with a keen eye for design.
- You’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you.
As well as a competitive salary, our benefits package includes an award‑winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b‑and‑q.co.uk for any recruitment adjustments.
Showroom Advisor in Kempston employer: B&q
B&Q is an exceptional employer that prioritises diversity, inclusion, and employee wellbeing, making it a fantastic place to work as a Showroom Advisor in Bedford. With a competitive salary and a comprehensive benefits package including an award-winning pension scheme, generous holiday allowance, and wellness initiatives, B&Q fosters a supportive work culture where employees are valued and encouraged to grow. Join a team that empowers you to help customers realise their home improvement dreams while enjoying a flexible work schedule and a vibrant community atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Showroom Advisor in Kempston
✨Tip Number 1
Get to know the company! Before your interview, spend some time browsing B&Q's website and social media. Understanding their values and recent projects will help you connect with the team and show that you're genuinely interested in being a part of their mission.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your thoughts clearly and boost your confidence when discussing your skills and experiences related to the Showroom Advisor role.
✨Tip Number 3
Show off your tech skills! Since this role involves using software for design, be ready to discuss any relevant experience you have with technology. Bring examples of how you've used tech to solve problems or enhance customer experiences in the past.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you fresh in their minds as they make their decision.
We think you need these skills to ace Showroom Advisor in Kempston
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Share a bit about your passion for home improvement and how you connect with customers.
Tailor Your Application:Make sure to tailor your application to the Showroom Advisor role. Highlight your communication skills and any experience you have in sales or customer service. We love seeing how your background fits with what we do!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points if it helps, and make sure to answer any specific questions in the job description. We appreciate straightforwardness and clarity!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at B&q
✨Know the Company
Before your interview, take some time to research B&Q. Understand their values, mission, and the products they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Showroom Advisor, communication is key. Prepare examples of how you've successfully built relationships with customers or colleagues in the past. Practice articulating your thoughts clearly and confidently, as this will be crucial during your interview.
✨Demonstrate Your Problem-Solving Abilities
Think of specific instances where you've tackled challenges or resolved issues, especially in a customer service context. Be ready to discuss these examples, as they will highlight your ability to think on your feet and provide excellent service.
✨Prepare for Role-Play Scenarios
Expect to engage in role-play during your interview, simulating interactions with customers. Practice how you would recommend products or solutions based on customer needs. This will help you feel more comfortable and showcase your sales skills effectively.
