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- Tasks: Lead store operations, ensuring a safe and welcoming environment for customers and team members.
- Company: A top home improvement retailer known for its commitment to customer service.
- Benefits: Permanent contract, competitive salary, pension scheme, and holiday perks.
- Why this job: Inspire teams while making a positive impact on customer experiences every day.
- Qualifications: Passion for customer service, teamwork, and a focus on safety and compliance.
- Other info: Flexible 18.5 hours per week with opportunities for growth in a dynamic retail environment.
The predicted salary is between 18000 - 30000 £ per year.
A leading home improvement retailer in Ilford is seeking a Shift Lead to oversee store operations during shifts. This role is pivotal in ensuring a safe and welcoming environment for customers and colleagues. Applicants should be passionate about customer service and teamwork, with a focus on safety and compliance.
The position offers a permanent contract at 18.5 hours per week, competitive salary, and a comprehensive benefits package including a pension scheme and holiday perks.
Store Shift Lead - Inspire Teams & Safe Service in Ilford employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Shift Lead - Inspire Teams & Safe Service in Ilford
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info about the store culture and what they really value in a Shift Lead.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and teamwork. We want to show how passionate we are about creating a safe and welcoming environment for everyone!
✨Tip Number 3
Dress the part! When we go for the interview, let’s make sure we look professional yet approachable. First impressions matter, especially in a customer-focused role like this one.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the position. Plus, it’s a great way to reiterate our commitment to safety and teamwork.
We think you need these skills to ace Store Shift Lead - Inspire Teams & Safe Service in Ilford
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for customer service shine through. Share specific examples of how you've gone above and beyond to create a welcoming environment for customers.
Highlight Teamwork Experience: We love a good team player! Make sure to mention any experiences where you’ve worked collaboratively with others. This could be in previous jobs or even in volunteer roles – just show us how you inspire and support your teammates.
Emphasise Safety and Compliance: Since safety is key in this role, don’t forget to include any relevant experience you have in maintaining a safe working environment. Talk about how you’ve adhered to safety protocols and ensured compliance in past positions.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll find all the details you need to make your application stand out!
How to prepare for a job interview at B&q
✨Know the Company Inside Out
Before your interview, make sure you research the home improvement retailer thoroughly. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Shift Lead, customer service is key. Prepare examples from your past experiences where you went above and beyond for customers or resolved conflicts. Highlighting these moments will demonstrate your passion for creating a welcoming environment.
✨Emphasise Teamwork and Leadership
This role is all about inspiring teams. Be ready to discuss how you've successfully led a team in the past, focusing on collaboration and safety. Share specific instances where your leadership made a positive impact on your colleagues and the overall store environment.
✨Prepare for Safety and Compliance Questions
Given the focus on safety and compliance, brush up on relevant regulations and best practices. Be prepared to discuss how you would ensure a safe environment for both customers and staff during your shifts. This shows that you take the responsibility seriously.
