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- Tasks: Become a home improvement expert, guiding customers and managing store displays.
- Company: Join B&Q, a leading retailer dedicated to helping customers create their dream homes.
- Benefits: Enjoy a competitive salary, generous holiday, and wellness benefits.
- Why this job: Make a real difference in customers' lives while developing your skills in a supportive team.
- Qualifications: Great communication skills and a willingness to learn new technologies.
- Other info: Flexible shifts available, with a focus on diversity and inclusion.
The predicted salary is between 12 - 16 £ per hour.
B&Q Huntingdon – Shifts available Monday to Sunday, 7.00am – 10.00pm. UK Notional hourly rate £12.71 per hour.
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Retail Change Customer Advisor and you’ll be a big part of this.
What’s the job?
Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. When we need to update our ranges in store, you will help make this happen by safely changing the layout and shining the spotlight on new, exciting products. In times where no change is happening, you’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.
What We Need:
- Great communicator who can think clearly and make sound plans no matter how busy things get
- Organised and analytical thinker who keeps things simple
- Team player who supports colleagues and works together to get things done
- Willing to expand skills by using new technology and learning new ways of working
- Flexible to work on a rota that includes weekends, evenings, and bank holidays
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to networks that represent our colleagues and allies and help us keep diversity and inclusion at the heart of our business.
We recognise that wellness means different things to different people and offer a range of benefits to help you be at your best, including:
- Competitive salary
- Award-winning pension scheme
- ShareSave options
- 6.6 weeks holiday
- Payroll giving
- Employee Assistance Programme
- Shopping discounts
- Colleague wellbeing benefits
- Generous breaks to stay refreshed
For recruitment adjustments during the application or interview process, please contact recruitment@b-and-q.co.uk.
Customer Advisor - Retail Change in Huntingdon employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor - Retail Change in Huntingdon
✨Tip Number 1
Get to know the company! Before your interview, spend some time researching B&Q and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission to improve homes.
✨Tip Number 2
Practice your communication skills! As a Customer Advisor, you'll need to be a great communicator. Try role-playing common customer scenarios with a friend or family member to build your confidence and refine your responses.
✨Tip Number 3
Show off your teamwork spirit! During the interview, share examples of how you've worked well in a team before. B&Q values collaboration, so highlighting your ability to support colleagues will make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and ready to embrace new ways of working, which is exactly what B&Q is looking for!
We think you need these skills to ace Customer Advisor - Retail Change in Huntingdon
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Share a bit about your passion for home improvement and how you connect with customers.
Tailor Your Application: Make sure to tailor your application to the Customer Advisor role. Highlight your communication skills and any experience you have in retail or customer service. We love seeing how your background fits with what we do!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experiences and skills. Avoid fluff – we want to know what makes you a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our team there.
How to prepare for a job interview at B&q
✨Know Your Stuff
Before the interview, make sure you understand B&Q's values and what it means to be a Customer Advisor. Familiarise yourself with home improvement trends and products. This will help you answer questions confidently and show your passion for the role.
✨Show Off Your Communication Skills
As a Customer Advisor, great communication is key. Practice explaining complex ideas simply and clearly. During the interview, demonstrate your ability to listen actively and respond thoughtfully to questions, showcasing your customer service skills.
✨Be a Team Player
Highlight your experience working in teams and how you support your colleagues. Share examples of how you've collaborated to achieve goals or overcome challenges. This will show that you can contribute positively to the team dynamic at B&Q.
✨Flexibility is Key
B&Q values flexibility, so be prepared to discuss your availability and willingness to work varied shifts. Emphasise your adaptability and eagerness to learn new skills, like paint-mixing or stock management, to show you're ready to take on any challenge.
