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For Companies At a Glance
- Tasks: Inspire customers with home improvement advice and manage stock and displays.
- Company: Join B&Q, a leader in home improvement with a focus on customer satisfaction.
- Benefits: Competitive pay, generous holiday, shopping discounts, and an award-winning pension scheme.
- Why this job: Be part of a team that helps customers create their dream homes every day.
- Qualifications: Friendly, outgoing, and eager to learn new skills and technologies.
- Other info: Flexible hours with opportunities for personal growth in a diverse environment.
Customer Advisor – B&Q Huntingdon – 3‑Month Fixed Term Contract Part time – 12 hours per week. Normal shifts will be Monday and Wednesday 16-20:30, Thursday 4hr within school hours. UK Notional hourly rate £12.71 per hour. Location: B&Q Huntingdon.
About the role
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this. You’ll become an expert customer advisor, inspiring and guiding customers and helping them with their home improvement projects. You’ll be responsible for sales, managing stock, setting up displays and ensuring the store looks great. Training will be provided in paint‑mixing and cutting timber, but outstanding customer service will be the key focus.
What we need
- Friendly and outgoing, eager to help and enjoy meeting customers.
- Positive attitude, team‑player and capable of working on a rotation that includes weekends, evenings and bank holidays.
- Flexible and willing to learn new technology and ways of working.
What’s in it for you
B&Q is committed to diversity and inclusion. We provide a competitive salary and a comprehensive benefits package including an award‑winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and generous breaks.
For any recruitment adjustments during the application or interview process, please contact recruitment@b-and-q.co.uk.
Customer Advisor in Huntingdon employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor in Huntingdon
✨Tip Number 1
Get to know the company! Before your interview, spend some time browsing B&Q's website and social media. Understanding their values and recent projects will help you connect with the team and show that you're genuinely interested in being a part of their mission.
✨Tip Number 2
Practice makes perfect! Role-play common customer scenarios with a friend or family member. This will help you feel more confident when it comes to showcasing your customer service skills during the interview.
✨Tip Number 3
Dress the part! Even though it's a casual environment, looking smart and presentable can make a great first impression. It shows that you respect the opportunity and are serious about the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Advisor in Huntingdon
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for helping customers and your passion for home improvement.
Tailor Your Application: Make sure to tailor your application to the Customer Advisor role. Highlight any relevant experience or skills that match what we’re looking for, like your ability to work in a team or your customer service skills.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps to get your key points across!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at B&q
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Advisor at B&Q entails. Familiarise yourself with their products and services, especially in home improvement. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
As a Customer Advisor, you'll be interacting with customers all day long. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone, as this will demonstrate your friendly and outgoing nature.
✨Be Ready to Discuss Flexibility
B&Q values flexibility, so be prepared to discuss your availability for shifts, including weekends and evenings. Highlight any previous experience working varied hours and express your willingness to adapt to the needs of the team.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the company and the role. You might ask about training opportunities or how the team collaborates on projects. It’s a great way to leave a positive impression.