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- Tasks: Help customers with their home improvement projects and provide expert advice.
- Company: Leading home improvement retailer in Cannock Wood.
- Benefits: Competitive pay, 6.6 weeks holiday, pension scheme, and shopping discounts.
- Why this job: Join a dynamic team and make a difference in customers' homes.
- Qualifications: No prior experience needed; just a passion for helping others.
- Other info: Flexible shifts available, including weekends and bank holidays.
The predicted salary is between 25000 - 42000 £ per year.
A leading home improvement retailer in Cannock Wood is seeking a Customer Advisor to assist customers with their home improvement projects. In this entry-level, full-time role, you will provide expert advice, drive sales, and ensure excellent customer service.
The position offers a competitive hourly rate of £12.71 along with benefits like 6.6 weeks holiday, a pension scheme, and shopping discounts. Flexible working hours, including weekends and bank holidays, are required.
Home Improvement Advisor — Flexible Shifts & Benefits employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Improvement Advisor — Flexible Shifts & Benefits
✨Tip Number 1
Get to know the company! Research their values and products so you can chat confidently about how you can help customers with their home improvement projects. This shows you're genuinely interested and ready to jump in.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to get comfortable answering questions and providing advice. The more you practice, the more natural it will feel during the interview.
✨Tip Number 3
Dress the part! Even if the job is flexible, showing up in smart attire for your interview can make a great first impression. It tells them you take the opportunity seriously and are ready to represent their brand.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and show us why you're the perfect fit for the Home Improvement Advisor role. Don’t miss out on this chance!
We think you need these skills to ace Home Improvement Advisor — Flexible Shifts & Benefits
Some tips for your application 🫡
Show Your Passion for Home Improvement: When writing your application, let us know why you're excited about home improvement! Share any personal projects or experiences that highlight your enthusiasm and knowledge in this area.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the role. Highlight relevant skills and experiences that align with what we’re looking for in a Customer Advisor. This shows us you’ve done your homework!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us see your qualifications quickly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at B&q
✨Know Your Products
Familiarise yourself with the home improvement products and services offered by the retailer. Being able to discuss specific items or projects during the interview will show your genuine interest and help you stand out.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond for a customer, as this role heavily relies on delivering top-notch service.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific customer scenarios. Practise responses that demonstrate your problem-solving skills and ability to remain calm under pressure, which are crucial for a Customer Advisor.
✨Highlight Flexibility and Teamwork
Since the role requires flexible working hours, be prepared to discuss your availability. Also, emphasise your ability to work well in a team, as collaboration is key in a retail environment.
