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- Tasks: Help customers with their home improvement projects and provide expert advice.
- Company: Leading home improvement retailer in Cannock Wood.
- Benefits: Competitive pay, 6.6 weeks holiday, pension scheme, and shopping discounts.
- Why this job: Join a dynamic team and make a difference in customers' homes.
- Qualifications: No prior experience needed, just a passion for helping others.
- Other info: Flexible shifts available, including weekends and bank holidays.
The predicted salary is between 25000 - 42000 £ per year.
A leading home improvement retailer in Cannock Wood is seeking a Customer Advisor to assist customers with their home improvement projects. In this entry-level, full-time role, you will provide expert advice, drive sales, and ensure excellent customer service.
The position offers a competitive hourly rate of £12.71 along with benefits like 6.6 weeks holiday, a pension scheme, and shopping discounts. Flexible working hours, including weekends and bank holidays, are required.
Home Improvement Advisor — Flexible Shifts & Benefits employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Improvement Advisor — Flexible Shifts & Benefits
✨Tip Number 1
Get to know the company inside out! Research their values, products, and customer service approach. This way, when you chat with them, you can show off your knowledge and passion for home improvement.
✨Tip Number 2
Practice your communication skills! As a Customer Advisor, you'll need to connect with customers effectively. Role-play with friends or family to get comfortable with answering questions and providing advice.
✨Tip Number 3
Dress the part! When you go for an interview, make sure you look professional yet approachable. A smart appearance can make a great first impression and show that you’re serious about the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly.
We think you need these skills to ace Home Improvement Advisor — Flexible Shifts & Benefits
Some tips for your application 🫡
Show Your Passion for Home Improvement: When writing your application, let us know why you're excited about home improvement! Share any personal projects or experiences that highlight your interest and knowledge in the field.
Tailor Your CV to the Role: Make sure your CV reflects the skills and experiences that are relevant to the Customer Advisor position. Highlight any customer service experience and your ability to drive sales, as these are key aspects of the job.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your personality shine through, so don’t be afraid to be yourself!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at B&q
✨Know Your Products
Familiarise yourself with the home improvement products and services offered by the retailer. Being able to discuss specific items or projects during the interview will show your enthusiasm and readiness to assist customers effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you handled difficult situations or went above and beyond to help a customer, as this role heavily relies on strong interpersonal skills.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific customer scenarios. Practise responses that demonstrate your problem-solving abilities and your approach to ensuring customer satisfaction, which is key in this role.
✨Emphasise Flexibility and Teamwork
Since the job requires flexible shifts, be prepared to discuss your availability and willingness to work weekends and bank holidays. Also, mention any experience working in a team environment, as collaboration is essential in retail settings.
