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For Companies At a Glance
- Tasks: Engage with customers to understand their home improvement needs and drive sales.
- Company: Leading home improvement retailer in Greater London with a focus on customer service.
- Benefits: Competitive salary, pension scheme, holiday allowance, and wellness support.
- Why this job: Join a friendly team and help customers transform their homes while gaining valuable experience.
- Qualifications: Friendly attitude, eagerness to learn, and passion for customer service.
- Other info: Evening and weekend shifts available for flexible working.
The predicted salary is between 28800 - 43200 £ per year.
A leading home improvement retailer in Greater London is seeking a Customer Advisor for their New Malden store. The role involves engaging with customers to understand their home improvement needs, driving sales, and ensuring the store is well-presented.
Candidates should be friendly, eager to learn, and passionate about customer service.
Along with a competitive salary, the role offers numerous benefits such as a pension scheme, holiday allowance, and wellness support.
Home Improvement Advisor — Evening/Weekend Shifts employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Improvement Advisor — Evening/Weekend Shifts
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the home improvement retailer. Understand their values, products, and customer service approach. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. Focus on how you can demonstrate your passion for customer service and your eagerness to learn. The more comfortable you are, the better you'll come across during the actual interview.
✨Tip Number 3
Dress the part! Make sure you look presentable and professional for your interview. A smart appearance shows that you respect the opportunity and are serious about the role. Plus, it’ll boost your confidence!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. And remember, if you haven’t already, apply through our website for a smoother process!
We think you need these skills to ace Home Improvement Advisor — Evening/Weekend Shifts
Some tips for your application 🫡
Show Your Passion for Home Improvement: When writing your application, let your enthusiasm for home improvement shine through! Share any personal experiences or projects you've worked on that relate to the role. We love candidates who are genuinely excited about helping customers transform their homes.
Highlight Your Customer Service Skills: Make sure to emphasise your customer service experience in your application. We want to see how you've gone above and beyond to assist customers in the past. Use specific examples to illustrate your friendly and helpful nature!
Keep It Neat and Professional: Your written application should be as tidy as our store! Pay attention to formatting, spelling, and grammar. A well-presented application shows us that you care about the details, which is super important in a customer-facing role.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success! This way, we can easily track your application and get back to you quickly. Plus, it shows us you're keen to join our team!
How to prepare for a job interview at B&q
✨Know Your Products
Before the interview, take some time to familiarise yourself with the home improvement products that the retailer offers. Being able to discuss specific items and their benefits will show your enthusiasm and readiness to engage with customers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about situations where you went above and beyond to help a customer, as this will demonstrate your passion for helping others and your ability to drive sales.
✨Dress the Part
Even though it’s an evening or weekend shift, make sure to dress smartly for the interview. A neat appearance reflects your professionalism and respect for the role, which is crucial in a customer-facing position.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
