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- Tasks: Ensure the store is stocked and inspire customers to create their dream home.
- Company: Join B&Q, a leader in home improvement with a focus on community and diversity.
- Benefits: Competitive pay, generous holiday, wellness support, and an award-winning pension scheme.
- Why this job: Be part of a team that values your input and creativity while making a real impact.
- Qualifications: Great communication skills, teamwork, and a willingness to learn new technologies.
- Other info: Flexible shifts available, including weekends and evenings, with opportunities for growth.
The predicted salary is between 12 - 13 £ per hour.
Stock Flow Customer Advisor – B&Q Hinckley. Part Time – 18 hours per week. 3 Month Fixed Term Contract. Shifts available Monday – Sunday, 7:00am – 10:00pm. UK Notional hourly rate £12.71 per hour.
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Stock Flow Customer Advisor and you’ll be a big part of this.
What’s the job? Join our team, and you’ll think differently about how we inspire people to create a home they love. You’ll make sure the store is stocked with the things our customers need, as well as products that will spark new possibilities. Efficiency and safety will be vital, especially if you gain your forklift license with us. You’ll get to create too – exploring new solutions and making decisions that will help grow our business, together.
What We Need:
- A great communicator who can think clearly and make sound plans no matter how busy things get.
- You’re organized and analytical, and you know how to keep things simple.
- You know how to work as a team – supporting your fellow colleagues and working through what you need to do, together.
- You’ll be happy to expand your skills by using new technology and learning new ways of working.
- You’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.
What’s in it for me? As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. In addition to a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and more. We also provide generous breaks to ensure you’re refreshed and able to perform at your best.
To support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Customer Advisor - Stock flow in Hinckley employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor - Stock flow in Hinckley
✨Tip Number 1
Get to know the company! Before your interview, spend some time browsing B&Q's website and social media. Understand their values and what they stand for. This will help you connect your answers to their mission of helping customers create a home they love.
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and do a mock interview. Focus on common questions like how you handle teamwork or busy situations. This will help you feel more confident and articulate during the real deal.
✨Tip Number 3
Show off your skills! If you have experience with stock management or customer service, be sure to highlight that. Use specific examples to demonstrate how you've made a positive impact in previous roles. We want to see how you can bring that to B&Q!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a fantastic fit for the Stock Flow Customer Advisor position.
We think you need these skills to ace Customer Advisor - Stock flow in Hinckley
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Share a bit about your interests and how they relate to the role of Stock Flow Customer Advisor.
Tailor Your Application: Make sure to tailor your application to the job description. Highlight your communication skills, teamwork experience, and any relevant organisational abilities. We love seeing how you can contribute to our mission at B&Q!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for someone who can think clearly under pressure!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate – just a few clicks and you’re done!
How to prepare for a job interview at B&q
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Stock Flow Customer Advisor entails. Familiarise yourself with the responsibilities, like ensuring the store is well-stocked and maintaining safety standards. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
As a Customer Advisor, communication is key. Prepare examples of how you've effectively communicated in past roles, especially in busy environments. Think about times when you’ve worked as part of a team or helped customers solve problems – these stories will highlight your skills and fit for the job.
✨Demonstrate Your Organisational Skills
Being organised is crucial for this role. Think of specific instances where you’ve successfully managed multiple tasks or projects. During the interview, share how you prioritise tasks and keep things simple, which aligns perfectly with what they’re looking for in a candidate.
✨Be Ready to Discuss Flexibility
Since the job requires working various shifts, be prepared to discuss your availability and willingness to adapt. Highlight any previous experience you have with flexible working hours and how you manage your time effectively. This shows that you’re ready to jump in and support the team whenever needed.