Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead your shift, ensuring a safe and enjoyable shopping experience for customers.
- Company: Join B&Q Hermiston Gait, where we empower customers to create their dream homes.
- Benefits: Enjoy a competitive salary, generous holiday, and wellness benefits.
- Why this job: Be the heartbeat of the store and make a real impact every day.
- Qualifications: Passionate about customer service and teamwork, with a keen eye for safety.
- Other info: Join a diverse team that values inclusion and personal growth.
The predicted salary is between 22700 - 28800 £ per year.
B&Q Hermiston Gait. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Shift Lead and you’ll be a big part of this.
Overview
Full time, Permanent Contract - 36.75 Hours per week. Full-time equivalent £27,709.50 per annum + Pension + 6.6 Weeks Holiday.
Role
Your role as a Shift Lead is pivotal in ensuring a safe working and shopping environment. You’ll oversee your shift to cultivate a great experience for both colleagues and customers daily. In this role you will:
- Be the heartbeat of the store day-to-day and ensure operations are running smoothly.
- Make sure colleagues are deployed correctly to ‘make every customer count’ throughout your shift.
- Be the first point of contact for customers and colleagues.
- Make sure our stores are safe at all times.
What We Need
Our shift leads are key to running our business through their teams. In this role, we’re looking for the following qualities:
- Passionate about customers and doing the right thing for them.
- Like to have a global view and not be constrained to specific areas of the store.
- Safety conscious and use an eye for detail to spot compliance opportunities.
- Enjoy interacting with colleagues and working in a team.
- Like to bring energy to each day and motivate those around you.
- Confident to have autonomy and trust to make decisions for the customer at pace.
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes:
- Award-winning pension scheme
- ShareSave options
- 6.6 weeks holiday
- Payroll giving
- Employee Assistance Programme
- Shopping discounts
- Colleague wellbeing benefits and lots more
So we can support you during the application or interview process, please contact for any recruitment adjustments.
Shift Lead in Hermiston employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Lead in Hermiston
✨Tip Number 1
Get to know the company culture! Before your interview, check out B&Q's social media and website. This will help you understand their values and how you can fit in as a Shift Lead.
✨Tip Number 2
Practice your customer interaction skills! As a Shift Lead, you'll be the first point of contact for customers. Role-play with a friend or family member to boost your confidence in handling various customer scenarios.
✨Tip Number 3
Show your passion for teamwork! During the interview, share examples of how you've motivated colleagues in the past. B&Q values energy and collaboration, so let that shine through!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the B&Q team and ready to make every customer count.
We think you need these skills to ace Shift Lead in Hermiston
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for customer service shine through. We want to see how you can bring energy and enthusiasm to the role of Shift Lead, so share any relevant experiences that highlight your commitment to making every customer count.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to highlight your key skills and experiences without rambling. This will help us quickly see why you’d be a great fit for our team.
Tailor Your Application: Make sure to tailor your application specifically for the Shift Lead position at B&Q Hermiston Gait. Use the job description as a guide and align your experiences with the qualities we’re looking for, like being safety conscious and having a global view of store operations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at B&q
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Shift Lead at B&Q entails. Familiarise yourself with their customer service philosophy and how you can contribute to creating a safe and enjoyable shopping environment.
✨Show Your Passion for Customers
During the interview, express your enthusiasm for customer service. Share specific examples of how you've gone above and beyond for customers in previous roles. This will demonstrate that you align with their values and are ready to make every customer count.
✨Highlight Your Team Leadership Skills
As a Shift Lead, you'll be overseeing a team. Be prepared to discuss your experience in leading teams, motivating colleagues, and ensuring smooth operations. Use examples that showcase your ability to foster a positive work environment.
✨Emphasise Safety Awareness
Safety is a key aspect of the role. Be ready to talk about your approach to maintaining a safe working environment and how you’ve identified compliance opportunities in past positions. This shows that you take safety seriously and can be trusted to uphold standards.
