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For Companies At a Glance
- Tasks: Help customers improve their homes with expert advice and support.
- Company: Join the friendly team at B&Q Hermiston Gait.
- Benefits: Competitive salary, generous holiday, shopping discounts, and wellbeing perks.
- Why this job: Be a part of a diverse team that values your unique contributions.
- Qualifications: Friendly, eager to learn, and passionate about home improvement.
- Other info: Flexible working hours with opportunities for personal growth.
The predicted salary is between 24000 - 36000 £ per year.
Join B&Q Hermiston Gait as a Customer Advisor. You’ll be a part of a team that helps customers improve their homes with ideas, advice, tools and confidence to create a home they’ll love.
You’ll become an expert advisor and an inspiration as well as a guide. Get to know every customer and their home improvement projects. Responsibilities include sales, managing stock, setting up displays, and ensuring the store looks great. Training in paint-mixing and timber cutting is available, but great customer service is the main aim.
What We Need
Happy to help, eager to learn and passionate about home improvement. You’re friendly, outgoing and enjoy helping others. You’re comfortable using new technology and learning new ways of working. You’re a strong team player and flexible to work on a rota that includes weekends, evenings and bank holidays.
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to diversity and inclusion, with equal opportunities and networks that represent our colleagues and communities. Benefits include a competitive salary and a range of benefits such as an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, wellbeing benefits and more. We provide generous breaks to help you stay refreshed and perform at your best.
Customer Advisor in Hermiston employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor in Hermiston
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&Q and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission to help customers improve their homes.
✨Tip Number 2
Practice your customer service skills! Think about scenarios where you’ve helped someone solve a problem or provided great service. Be ready to share these experiences during your interview to demonstrate your passion for helping others.
✨Tip Number 3
Show off your flexibility! Since the role involves working weekends and evenings, be prepared to discuss your availability. Highlighting your willingness to adapt will make you stand out as a strong team player.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to get to know you better right from the start. Plus, it’s super easy to do!
We think you need these skills to ace Customer Advisor in Hermiston
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for home improvement shine through! We want to see how eager you are to help customers create their dream spaces.
Be Personable: Remember, you're applying for a role where customer service is key. Use a friendly tone in your application and share any relevant experiences that highlight your ability to connect with people.
Tailor Your Application: Make sure to customise your application to reflect the job description. Highlight your teamwork skills and flexibility, as these are super important for us at B&Q.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at B&q
✨Know Your Stuff
Before the interview, brush up on home improvement basics. Familiarise yourself with common tools, materials, and DIY projects. This will not only show your passion for the role but also help you engage in meaningful conversations with the interviewer.
✨Showcase Your People Skills
As a Customer Advisor, your ability to connect with customers is key. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone, as this will highlight your friendly and outgoing nature.
✨Be Ready to Learn
B&Q values eagerness to learn, so be prepared to discuss how you approach new challenges. Share instances where you've quickly adapted to new technology or processes, demonstrating your flexibility and willingness to grow within the role.
✨Team Spirit Matters
Emphasise your teamwork skills during the interview. Think of examples where you've successfully collaborated with others, especially in a retail or customer service setting. This will show that you're not just a lone wolf but someone who thrives in a team environment.
