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For Companies At a Glance
- Tasks: Lead a customer-driven team and ensure smooth daily operations.
- Company: A top retail company in Hedge End with a focus on customer service.
- Benefits: Competitive salary, pension, and generous holiday provisions.
- Why this job: Join a dynamic team and make a difference in customer experiences.
- Qualifications: Passion for customer service and teamwork skills.
- Other info: Part-time role with 18.5 hours per week and permanent position.
The predicted salary is between 25000 - 30000 £ per year.
A leading UK retail company in Hedge End is seeking a Shift Lead to ensure a smooth day-to-day operation and a welcoming environment for customers. The role involves overseeing operations, deploying colleagues effectively, and acting as a key contact.
Benefits include:
- Competitive salary of £27,709.50 per annum
- Pension
- Generous holiday provisions
Candidates should be passionate about customer service and enjoy teamwork. This is a part-time permanent position with 18.5 hours per week.
Shift Lead — Customer-Driven Team Leader in Hedge End employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Lead — Customer-Driven Team Leader in Hedge End
✨Tip Number 1
Network like a pro! Reach out to current employees at the company or in similar roles. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your experience aligns with the role of Shift Lead and be ready to share examples of your customer service skills.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional when you show up for your interview. It shows you care about the opportunity.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can keep you fresh in their minds and shows that you're genuinely interested in the position. Plus, it’s a great way to reiterate your passion for customer service.
We think you need these skills to ace Shift Lead — Customer-Driven Team Leader in Hedge End
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for customer service shine through. Share specific examples of how you've gone above and beyond to create a welcoming environment for customers in your previous roles.
Highlight Your Teamwork Skills: As a Shift Lead, teamwork is key! Make sure to mention any experiences where you’ve successfully collaborated with colleagues. We want to know how you can contribute to a positive team dynamic.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at B&q
✨Know the Company Inside Out
Before your interview, make sure you research the retail company thoroughly. Understand their values, mission, and what makes them stand out in the market. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Passion
As a Shift Lead, your role revolves around customer service. Be prepared to share specific examples from your past experiences where you went above and beyond for customers. Highlighting your passion for creating a welcoming environment will resonate well with the interviewers.
✨Demonstrate Team Leadership Skills
Since this position involves overseeing operations and deploying colleagues, be ready to discuss your leadership style. Share instances where you successfully led a team, resolved conflicts, or improved team dynamics. This will illustrate your capability to manage and motivate others effectively.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask the interviewers. Inquire about the team culture, how success is measured in the role, or what challenges the team currently faces. This shows that you’re not just interested in the job, but also in contributing positively to the team.
