At a Glance
- Tasks: Lead a customer-driven team and ensure smooth daily operations.
- Company: Join a leading UK retail company in Hedge End.
- Benefits: Competitive salary, pension, and generous holiday provisions.
- Why this job: Be a key player in creating a welcoming environment for customers.
- Qualifications: Passion for customer service and teamwork skills required.
- Other info: Part-time role with 18.5 hours per week and permanent position.
The predicted salary is between 25000 - 30000 £ per year.
A leading UK retail company in Hedge End is seeking a Shift Lead to ensure a smooth day-to-day operation and a welcoming environment for customers. The role involves overseeing operations, deploying colleagues effectively, and acting as a key contact.
Benefits include:
- A competitive salary of £27,709.50 per annum
- Pension
- Generous holiday provisions
Candidates should be passionate about customer service and enjoy teamwork. This is a part-time permanent position with 18.5 hours per week.
Shift Lead — Customer-Driven Team Leader in Hedge End employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Lead — Customer-Driven Team Leader in Hedge End
✨Tip Number 1
Network like a pro! Reach out to current employees at the company through LinkedIn or local events. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your experience aligns with the role of Shift Lead and be ready to share examples of your customer service skills.
✨Tip Number 3
Show your passion for teamwork! During interviews, highlight times when you’ve successfully collaborated with others. This will resonate well with the company’s focus on a customer-driven team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Shift Lead — Customer-Driven Team Leader in Hedge End
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. We want to see how you connect with customers and create a welcoming environment, so share any relevant experiences that highlight your passion.
Tailor Your Application: Make sure to customise your application to fit the Shift Lead role. We’re looking for specific skills and experiences that align with overseeing operations and deploying colleagues effectively, so don’t be shy about showcasing those!
Keep It Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to see your key achievements and skills at a glance.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at B&q
✨Know the Company Inside Out
Before your interview, take some time to research the retail company. Understand their values, mission, and what makes them stand out in the market. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Passion
As a Shift Lead, your role revolves around customer service. Be prepared to share specific examples from your past experiences where you went above and beyond for customers. Highlighting your passion for creating a welcoming environment will resonate well with the interviewers.
✨Demonstrate Team Leadership Skills
Since this position involves overseeing operations and deploying colleagues, think of instances where you've successfully led a team. Discuss how you motivate others, handle conflicts, and ensure smooth operations. This will illustrate your capability as a leader in a customer-driven environment.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the company culture. Asking about team dynamics or how success is measured in the position shows that you're serious about contributing positively to the team.