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For Companies At a Glance
- Tasks: Lead and inspire teams to drive sales and deliver exceptional customer service.
- Company: Leading home improvement retailer in Haverhill with a focus on excellence.
- Benefits: Competitive salary up to £33,000, bonus, pension, and generous holiday entitlement.
- Why this job: Join a dynamic team and make a real impact on customer satisfaction.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Opportunity to foster a high-performance culture and grow your career.
The predicted salary is between 19800 - 46200 £ per year.
A leading home improvement retailer in Haverhill is seeking a Sales & Service Team Manager. In this role, you will lead and inspire teams to drive sales and ensure exceptional customer service.
Ideal candidates should be passionate about customer satisfaction, possess strong leadership skills, and demonstrate the ability to foster a high-performance culture.
The position offers a competitive salary up to £33,000 annually, along with a bonus, pension, and substantial holiday entitlement.
Sales & Service Team Leader - Drive Service & Sales Excellence in Haverhill employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales & Service Team Leader - Drive Service & Sales Excellence in Haverhill
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent achievements. This will help you tailor your approach and show them you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give us insider info and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to sales and customer service. We want to showcase our leadership skills and how we can inspire a high-performance culture.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows that we’re keen on the role. Plus, it keeps us on their radar!
We think you need these skills to ace Sales & Service Team Leader - Drive Service & Sales Excellence in Haverhill
Some tips for your application 🫡
Show Your Passion for Customer Satisfaction: When writing your application, make sure to highlight your passion for customer satisfaction. We want to see how you've gone above and beyond in previous roles to ensure customers leave happy!
Demonstrate Your Leadership Skills: Use your written application to showcase your leadership experience. Share specific examples of how you've inspired teams or driven performance in the past. We love seeing candidates who can lead by example!
Foster a High-Performance Culture: Talk about how you’ve contributed to creating a high-performance culture in your previous jobs. We’re looking for candidates who can motivate their teams and drive results, so don’t hold back on those success stories!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at B&q
✨Know Your Numbers
Before the interview, brush up on key sales metrics and customer service statistics relevant to the home improvement industry. Being able to discuss your past achievements in driving sales and improving customer satisfaction will show that you’re results-oriented and ready to lead.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you inspired your team or resolved conflicts. This will help demonstrate your leadership skills and your ability to foster a high-performance culture.
✨Understand the Company Culture
Research the retailer’s values and mission. Be ready to explain how your personal values align with theirs and how you can contribute to their customer-centric approach. This shows that you’re not just looking for any job, but that you genuinely want to be part of their team.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. Inquire about their strategies for driving sales excellence or how they measure customer satisfaction. This not only shows your interest in the role but also gives you insight into their expectations.
