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- Tasks: Provide expert advice and support for home improvement projects while managing stock and displays.
- Company: A leading home improvement retailer in Harrow with a focus on customer experience.
- Benefits: Competitive salary, wellness support, pension scheme, and generous holiday.
- Why this job: Join a friendly team and help customers transform their homes with your expertise.
- Qualifications: Eager to learn, friendly, and enjoy working collaboratively with others.
- Other info: Great opportunity for personal growth in a dynamic retail environment.
The predicted salary is between 28800 - 43200 £ per year.
A home improvement retailer in Harrow is seeking a Customer Advisor to provide expert advice and support to customers on their home improvement projects. You will manage stock, set up displays, and ensure a great customer experience.
Ideal candidates are friendly, eager to learn, and enjoy working in a team.
This role includes a competitive salary and a comprehensive benefits package, including wellness support, a pension scheme, and generous holiday.
Home Improvement Guide & Customer Advisor in Harrow employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Improvement Guide & Customer Advisor in Harrow
✨Tip Number 1
Get to know the company! Research their products and services so you can chat confidently about them during your interview. This shows you're genuinely interested and ready to help customers with their home improvement projects.
✨Tip Number 2
Practice your people skills! Since this role is all about providing expert advice, try role-playing with a friend or family member. This will help you feel more comfortable when interacting with customers and answering their questions.
✨Tip Number 3
Show off your teamwork spirit! Be ready to share examples of how you've worked well in a team before. Employers love candidates who can collaborate and contribute to a positive work environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for friendly, eager learners like you to join our team!
We think you need these skills to ace Home Improvement Guide & Customer Advisor in Harrow
Some tips for your application 🫡
Show Your Passion for Home Improvement: When writing your application, let your enthusiasm for home improvement shine through! Share any personal projects or experiences that highlight your knowledge and love for the field. We want to see that you’re not just looking for a job, but that you genuinely care about helping customers with their home improvement journeys.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight relevant skills and experiences that align with the job description, like teamwork and customer service. We appreciate when candidates take the time to connect their background to what we’re looking for!
Be Friendly and Approachable: Since this role is all about providing great customer experiences, make sure your written application reflects your friendly personality. Use a warm tone and be genuine in your writing. We’re looking for team players who can connect with customers, so let that come through in your application!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, it helps us keep everything organised on our end. So, don’t hesitate – get your application in today!
How to prepare for a job interview at B&q
✨Know Your Products
Before the interview, take some time to familiarise yourself with common home improvement products and trends. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about how you handled difficult situations or went above and beyond for a customer, as this will demonstrate your suitability for the Customer Advisor position.
✨Teamwork Matters
Since the job involves working in a team, be ready to discuss your experiences collaborating with others. Share specific instances where you contributed to a team project or helped a colleague, highlighting your friendly and supportive nature.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, or the types of projects customers typically undertake. This shows your enthusiasm for the role and helps you determine if it's the right fit for you.
