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For Companies At a Glance
- Tasks: Help customers design their dream kitchens and bathrooms using innovative software.
- Company: Join B&Q, a leader in home improvement with a customer-focused culture.
- Benefits: Part-time hours, flexible shifts, and a supportive team environment.
- Why this job: Make a real difference in people's homes while developing your sales and design skills.
- Qualifications: Strong communication skills and a passion for design are essential.
- Other info: Opportunity to work in a dynamic showroom with career growth potential.
The predicted salary is between 13 - 16 £ per hour.
Overview
Part time - 29 hours per week, Permanent Contract
Shifts available Monday - Sunday, 7.00am - 10.00pm
B&Q Crawley
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they’ll love. Join us as a Showroom Advisor and you’ll help some of their boldest kitchen and bathroom ideas take shape.
What’s the job?
Sales matter in this role, but your real focus will be the customer. You’ll ask questions and explore possibilities to recommend the right finance, products, and installation options. You’ll use software to produce inspirational designs that will bring customer projects to life. Coordinating multiple projects and supporting customers virtually and face to face, you’ll take our customers on a journey from inspirational ideas through to delivery, helping to make their dreams a reality.
What We Need
- You’re great at using technology, but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to ensure we deliver the best service on every project.
- You’re motivated by targets, and are confident in converting your designs into sales.
- You work well as part of a team and you’re a good problem-solver too, with a keen eye for design.
- You’re flexible enough to work on a rota that includes weekends, evenings.
Showroom Advisor in Harrow on the Hill employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Advisor in Harrow on the Hill
✨Tip Number 1
Get to know the company inside out! Research B&Q's values and their approach to customer service. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since you'll be working closely with customers, colleagues, and installers, it's crucial to demonstrate your ability to build relationships. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your design flair! Bring examples of your previous work or ideas for kitchen and bathroom designs to the interview. This will not only highlight your creativity but also your passion for helping customers realise their dreams.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the B&Q family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Showroom Advisor in Harrow on the Hill
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for helping customers shine through. We want to see how you can bring our customers' bold ideas to life and make their home improvement dreams a reality!
Highlight Your Skills: Make sure to showcase your communication and relationship-building skills in your application. We’re looking for someone who can connect with customers and colleagues alike, so give us examples of how you've done this in the past.
Be Tech-Savvy: Since you'll be using software to create designs, mention any relevant tech skills you have. Whether it's design software or customer management tools, we want to know how you can leverage technology to enhance the customer experience.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at B&q
✨Know the Product Inside Out
Before your interview, make sure you’re familiar with the products and services offered by the company. Understand the kitchen and bathroom trends, as well as the software they use for design. This will not only impress your interviewers but also help you answer questions more confidently.
✨Show Off Your Communication Skills
As a Showroom Advisor, communication is key. During the interview, practice active listening and articulate your thoughts clearly. Share examples of how you've built relationships with customers or colleagues in the past. This will demonstrate your ability to connect with people, which is crucial for the role.
✨Prepare for Scenario Questions
Expect to be asked about how you would handle specific customer situations. Think of examples where you’ve successfully solved problems or turned a challenging situation into a positive experience. This shows your problem-solving skills and your focus on customer satisfaction.
✨Demonstrate Your Design Eye
Bring along a portfolio or examples of your previous design work if possible. Even if it’s just sketches or ideas, showcasing your design skills can set you apart. Discuss your thought process behind these designs and how you can apply that creativity to help customers realise their visions.
