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- Tasks: Provide expert advice and support for home improvement projects while managing stock and displays.
- Company: A leading home improvement retailer in Harrow with a focus on customer experience.
- Benefits: Competitive salary, wellness support, pension scheme, and generous holiday.
- Why this job: Join a friendly team and help customers transform their homes with your expertise.
- Qualifications: Eager to learn, friendly, and enjoy working collaboratively with others.
- Other info: Great opportunity for personal growth in a dynamic retail environment.
The predicted salary is between 30000 - 42000 £ per year.
A home improvement retailer in Harrow is seeking a Customer Advisor to provide expert advice and support to customers on their home improvement projects. You will manage stock, set up displays, and ensure a great customer experience.
Ideal candidates are friendly, eager to learn, and enjoy working in a team.
This role includes a competitive salary and a comprehensive benefits package, including wellness support, a pension scheme, and generous holiday.
Home Improvement Guide & Customer Advisor in Harrow on the Hill employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Improvement Guide & Customer Advisor in Harrow on the Hill
✨Tip Number 1
Get to know the company! Research their products and services so you can chat confidently about them during your interview. It shows you're genuinely interested and ready to help customers with their home improvement projects.
✨Tip Number 2
Practice your people skills! Since this role is all about providing expert advice, think of scenarios where you can demonstrate your friendly and helpful nature. Role-playing with a friend can really boost your confidence.
✨Tip Number 3
Show your eagerness to learn! Be prepared to discuss how you can grow in the role and contribute to the team. Employers love candidates who are keen to develop their skills and knowledge in home improvement.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it’s a great way to show your enthusiasm for joining our team and helping customers create their dream spaces.
We think you need these skills to ace Home Improvement Guide & Customer Advisor in Harrow on the Hill
Some tips for your application 🫡
Show Your Passion for Home Improvement: When writing your application, let your enthusiasm for home improvement shine through! Share any personal projects or experiences that highlight your knowledge and love for the field. We want to see that you’re not just looking for a job, but that you genuinely care about helping customers with their home improvement journeys.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight relevant skills and experiences that align with the job description. We appreciate candidates who take the time to connect their background to what we’re looking for, so don’t be shy about showcasing your teamwork and customer service skills!
Be Friendly and Approachable: Since this role is all about providing great customer experiences, make sure your written application reflects your friendly personality. Use a warm tone and express your eagerness to learn and help others. We’re looking for team players who can create a welcoming atmosphere for our customers!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s super easy and ensures your application gets to us without any hiccups. Plus, it shows you’re proactive and keen on joining our team at StudySmarter!
How to prepare for a job interview at B&q
✨Know Your Products
Before the interview, make sure you’re familiar with the home improvement products the retailer offers. Research common projects customers might undertake and think about how you can provide expert advice. This will show your enthusiasm and readiness to help customers.
✨Show Your Team Spirit
Since this role involves working in a team, be prepared to discuss your previous experiences collaborating with others. Share examples of how you’ve contributed to a team’s success and how you handle challenges together. This will highlight your friendly nature and eagerness to learn.
✨Prepare for Customer Scenarios
Think about potential customer scenarios you might encounter in the role. Prepare answers on how you would assist a customer with a specific home improvement project or resolve a complaint. This will demonstrate your problem-solving skills and commitment to providing a great customer experience.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you understand if it’s the right fit for you.
